2025 State of Operations Talent Survey

Learn how your COO and Operations executive peers are effectively managing the complexities of operations human resources. Participate in this important study by taking a brief survey (est. 4 minutes) and be the first to receive a complimentary copy of the results of the 2025 State of Operations Talent Study. All responses are anonymous and strictly confidential.

The annual State of Operations Talent Study seeks to identify how COOs and operating executives are effectively managing staff at all levels despite challenges in recruitment, retention, hybrid work environments, compensation, training, and more.

Take the survey and be the first to receive the 2025 State of Operations Talent research study report, along with a personal invitation to attend a roundtable panel discussion of your peers analyzing the results here (copy/paste link): https://register.gotowebinar.com/register/3964530414637159004/?source=survey

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* 1. What are your organization’s hiring plans for Operations staff in 2025 or the next 12 months?

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* 2. What will be your company policy regarding Onsite, Hybrid and Remote work environments for operations staff?

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* 3. Which Operations skills are the most challenging to recruit for in your organization? (Please select all that apply)

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* 4. What are is primary tools for talent recruitment?

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* 5. Which of the following benefits or perks does your organization currently offer to attract and retain Operations talent? (Please select all that apply)

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* 6. What were average annual pay increases by staff level in the last 12 months?

  0-2% 3-5% 6-8% 9-11% 12-14% 15%+ N/A
Executive
Director
Manager
Administrative/Clerical
Labor

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* 7. What are expected annual pay increases by staff level in the next 12 months?

  0-2% 3-5% 6-8% 9-11% 12-14% 15%+ N/A
Executive
Director
Manager
Administrative/Clerical
Labor

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* 8. How do you address training and skills gaps? (Please select all that apply)

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* 9. Does your organization use contract/consultants or outsource any operations functions?

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* 10. What are the most common reasons for Operations employees leaving your organization? (Please select all that apply)

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* 11. What is your title or role?

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* 12. Approximately how many employees does your organization have?

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* 13. What Industry is your organization in?

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* 14. Thank you for completing the survey! If you would like a copy of the study report, please provide your email address here.

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