Norwex NA 2025 Consultant Survey

We want to make Norwex THE company of choice for our Consultants.

We are better together. Understanding how you feel about Norwex corporate and the areas where we could improve to achieve our objective is so important.

This survey is expected to take 5 minutes of your time (do not overthink the answers, your first thought is usually the most accurate). This is your opportunity to share your views on how Norwex can become the Company of Choice for all Consultants.

This is an anonymous survey: info will be shared only on aggregated view, so that you can feel as comfortable as possible telling us what you really think. We are looking forward to hearing your thoughts.

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* 1. What year did you join Norwex?

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* 2. What is your current title?

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* 3. Where do you live?

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* 4. How much time (on average) do you currently spend on Norwex each week?

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* 5. Please select your age range.

How do you feel about Norwex? For each of the questions below, please score from 1 (Strongly Disagree) to 10 (Strongly Agree). Please tell us how much you agree with the statements below.

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* 6. Norwex is a champion of helping others live a cleaner, better life.

1 (Strongly Disagree)

10 (Strongly Agree)

Clear

i We adjusted the number you entered based on the slider’s scale.

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* 7. I am likely to recommend Norwex products.

1 (Strongly Disagree)

10 (Strongly Agree)

Clear

i We adjusted the number you entered based on the slider’s scale.

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* 8. I will invite others to become a Norwex Consultant.

1 (Strongly Disagree)

10 (Strongly Agree)

Clear

i We adjusted the number you entered based on the slider’s scale.

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* 9. What are the key factors that contribute to the score above?

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* 10. Norwex is a premium brand.

1 (Strongly Disagree)

10 (Strongly Agree)

Clear

i We adjusted the number you entered based on the slider’s scale.

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* 11. Norwex is a natural brand.

1 (Strongly Disagree)

10 (Strongly Agree)

Clear

i We adjusted the number you entered based on the slider’s scale.

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* 12. Norwex products are high-quality.

1 (Strongly Disagree)

10 (Strongly Agree)

Clear

i We adjusted the number you entered based on the slider’s scale.

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* 13. Norwex products are financially smart (i.e., save money in the long run: they last longer and/or reduce/eliminate the purchase of another product).

1 (Strongly Disagree)

10 (Strongly Agree)

Clear

i We adjusted the number you entered based on the slider’s scale.

As a Norwex Consultant, how well does Norwex support your business?

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* 14. Norwex is a reliable partner. They do what we say they will do, with my best interest at heart.

1 (Strongly Disagree)

10 (Strongly Agree)

Clear

i We adjusted the number you entered based on the slider’s scale.

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* 15. I feel properly supported when I contact Norwex for help with my business.

1 (Strongly Disagree)

10 (Strongly Agree)

Clear

i We adjusted the number you entered based on the slider’s scale.

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* 16. My overall experience with Norwex products has been positive.

1 (Strongly Disagree)

10 (Strongly Agree)

Clear

i We adjusted the number you entered based on the slider’s scale.

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* 17. My products are received in a timely order.

1 (Strongly Disagree)

10 (Strongly Agree)

Clear

i We adjusted the number you entered based on the slider’s scale.

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* 18. The products received were the ones that I ordered.

1 (Strongly Disagree)

10 (Strongly Agree)

Clear

i We adjusted the number you entered based on the slider’s scale.

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* 19. The products received were well presented.

1 (Strongly Disagree)

10 (Strongly Agree)

Clear

i We adjusted the number you entered based on the slider’s scale.

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* 20. What are the key factors that contribute to the score above?

The Norwex website (norwex.com) is:

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* 21. Easy to navigate

1 (Strongly Disagree)

10 (Strongly Agree)

Clear

i We adjusted the number you entered based on the slider’s scale.

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* 22. Easy to place an order (for my customers)

1 (Strongly Disagree)

10 (Strongly Agree)

Clear

i We adjusted the number you entered based on the slider’s scale.

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* 23. Easy for a new Consultant to enroll

1 (Strongly Disagree)

10 (Strongly Agree)

Clear

i We adjusted the number you entered based on the slider’s scale.

The Norwex Consultant Back Office (my.norwex.com):

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* 24. Gives me all the digital business tools I need to support my business

1 (Strongly Disagree)

10 (Strongly Agree)

Clear

i We adjusted the number you entered based on the slider’s scale.

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* 25. Is easy to use and navigate

1 (Strongly Disagree)

10 (Strongly Agree)

Clear

i We adjusted the number you entered based on the slider’s scale.

The tools provided in the Back office are easy to use.

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* 26. Shared Carts

1 (Strongly Disagree)

10 (Strongly Agree)

Clear

i We adjusted the number you entered based on the slider’s scale.

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* 27. Host Program

1 (Strongly Disagree)

10 (Strongly Agree)

Clear

i We adjusted the number you entered based on the slider’s scale.

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* 28. Placing an order

1 (Strongly Disagree)

10 (Strongly Agree)

Clear

i We adjusted the number you entered based on the slider’s scale.

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* 29. Team Relationship Manager (TRM)

1 (Strongly Disagree)

10 (Strongly Agree)

Clear

i We adjusted the number you entered based on the slider’s scale.

The Consultant mobile app is easy to navigate & use.

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* 30. Placing an order

1 (Strongly Disagree)

10 (Strongly Agree)

Clear

i We adjusted the number you entered based on the slider’s scale.

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* 31. Notifications & messaging

1 (Strongly Disagree)

10 (Strongly Agree)

Clear

i We adjusted the number you entered based on the slider’s scale.

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* 32. The Resource website (theresource.norwex.com) is easy to navigate & use.

1 (Strongly Disagree)

10 (Strongly Agree)

Clear

i We adjusted the number you entered based on the slider’s scale.

The training material provided by Norwex:

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* 33. Is easy to access & use

1 (Strongly Disagree)

10 (Strongly Agree)

Clear

i We adjusted the number you entered based on the slider’s scale.

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* 34. Is helpful and what I need

1 (Strongly Disagree)

10 (Strongly Agree)

Clear

i We adjusted the number you entered based on the slider’s scale.

The marketing material created by Norwex:

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* 35. Is easy to access & use

1 (Strongly Disagree)

10 (Strongly Agree)

Clear

i We adjusted the number you entered based on the slider’s scale.

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* 36. Is helpful and what I need

1 (Strongly Disagree)

10 (Strongly Agree)

Clear

i We adjusted the number you entered based on the slider’s scale.

The marketing material that Norwex provides is excellent.

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* 37. Videos

1 (Strongly Disagree)

10 (Strongly Agree)

Clear

i We adjusted the number you entered based on the slider’s scale.

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* 38. Flyers

1 (Strongly Disagree)

10 (Strongly Agree)

Clear

i We adjusted the number you entered based on the slider’s scale.

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* 39. Social Posts / Stories / Reels

1 (Strongly Disagree)

10 (Strongly Agree)

Clear

i We adjusted the number you entered based on the slider’s scale.

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* 40. Digital Images

1 (Strongly Disagree)

10 (Strongly Agree)

Clear

i We adjusted the number you entered based on the slider’s scale.

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* 41. Catalog

1 (Strongly Disagree)

10 (Strongly Agree)

Clear

i We adjusted the number you entered based on the slider’s scale.