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Working Together
for Change: 
2023 AMS/CRM Software Selection Survey

The goal of this survey is to better understand the individual and collective experiences around AMS/CRM Software selection, including what worked well and what caused pain points.

This survey is a critical step towards positive change within our industry, so please take 10-15 minutes to participate along with other associations, vendors, and consultants to help us gather information on the current state of the AMS/CRM software selection process.

All questions marked with an asterisk (*) are required in order to progress through the survey.

Survey participants remain anonymous unless explicit permission is granted that allows respondents to be connected to their specific responses.

More details about the survey can be found at
Be sure to ONLY use the Prev/Next buttons to navigate back and forth in the survey.