Introduction

Welcome to the fourth Rural Fire Brigades Association Queensland (RFBAQ) led Volunteer Welfare and Efficiency Survey.

Thank you for taking time to complete this survey, which should only take 10 to 15 minutes. This survey is being hosted by Volunteer Fire Brigades Victoria (VFBV) on behalf of RFBAQ for RFB volunteers.

The Council of Australian Volunteer Fire Associations (CAVFA) is the collective voice representing 11 volunteer fire brigade associations across Australia.  CAVFA members, of which one is RFBAQ, introduced a nationwide Volunteer Welfare and Efficiency Survey for all fire service volunteers in 2016 and over 6,100 volunteers took part. This strong response rate has continued for the second and third surveys held in 2017 and 2018. In 2019, this annual survey, developed by the association supporting Victorian volunteers, VFBV, will be the eighth survey run by VFBV for CFA volunteers and the fourth survey for RFB volunteers.  

Your responses are confidential, analysed independently and the overall trends carefully studied.

Please complete this survey as soon as possible, the link will close on 14 October 2019.

Survey Scoring: Importance and Performance Ratings
Volunteers initially chose the issues in this survey because they are important to them. We ask you to read each statement, then give it a score out of 10 for its importance to you, then a score out of 10 for performance - how well you think Rural Fire Service Queensland is carrying it out.

For example; Statement 4 says "I feel the time I devote to the Rural Fire Service is productive and worthwhile."

How important is it that this statement is true? Give it a low score if it is not important to you, or give it a high score if it is very important.

Then rate the performance of this statement. If you feel the time you devote to the Rural Fire Service is very productive and worthwhile, give it a high score, if you do not feel that way, give it a low score.

It is important to answer as many questions as possible, however, if you do not feel you have been exposed to the topic identified in the statement, you may skip the question. It is possible, to answer importance but leave performance blank.

Doing this helps us to understand what your expectations are on each statement (importance) and whether your expectation is being fully met (performance).
Thank you very much for completing this survey. The overall statistics are studied carefully, and every comment is read. 

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