Instant Language Assistant Survey Arabic Chinese Español French Gujarati Hindi Kannada Persian Russian Somali Swahili Vietnamese Question Title * 1. On a scale of 1 to 10, how much did the Instant Language Assistant device improve your customer service experience (1-Being No Improvement, 10-Being Significant Improvement)? 1 10 Clear i We adjusted the number you entered based on the slider’s scale. Question Title * 2. How did the Instant Language Assistant device positively impact your interactions with our customer service? (Select all the apply.) Improved communications with our customer service team Quicker issue resolution Enhanced access to information Other (please specify) Question Title * 3. Do you feel that the introduction of the language-translation device contributed to a more inclusive and satisfying customer service experience? Yes, significantly helpful Yes, a little No, did not help Question Title * 4. How accurate was the translation? Highly accurate Moderately accurate Not accurate Done
