Quality of Life Survey | Mombasa (English)

Quality of Life Survey

This short survey is seeking your feedback on your experience of living in Mombasa City. The survey is part of a collaboration between the Mombasa County Government and UN-Habitat in understanding how residents of Mombasa rate their quality of life.

The survey should not take more than 5 minutes of your time.

We will not collect any personally identifiable information from you and all responses will remain confidential and only used in aggregate.

Please share the survey link with your friends that also live in Mombasa.

We value your feedback.

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* 1. Which age group do you belong to?

0-14

15-24

25-40

41-64

65+

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* 2. What is your sex?

Male

Female

Prefer not to answer

Other

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* 3. What part of the city would you say you live in

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* 4. Would you say that you have a disability?

Yes

Prefer not to answer

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* 5. To what extent do you agree or disagree with each of the following statements?

	Strongly Agree	Somewhat Agree	Somewhat Disagree	Strongly Disagree	Don’t know/No Answer/Prefer not to Answer
5.1. It is easy to find a good job in my city	5.1. It is easy to find a good job in my city Strongly Agree	5.1. It is easy to find a good job in my city Somewhat Agree	5.1. It is easy to find a good job in my city Somewhat Disagree	5.1. It is easy to find a good job in my city Strongly Disagree	5.1. It is easy to find a good job in my city Don’t know/No Answer/Prefer not to Answer
5.2. It is easy to find good housing in my city at a reasonable price	5.2. It is easy to find good housing in my city at a reasonable price Strongly Agree	5.2. It is easy to find good housing in my city at a reasonable price Somewhat Agree	5.2. It is easy to find good housing in my city at a reasonable price Somewhat Disagree	5.2. It is easy to find good housing in my city at a reasonable price Strongly Disagree	5.2. It is easy to find good housing in my city at a reasonable price Don’t know/No Answer/Prefer not to Answer

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* 6. How safe do you feel walking alone in your neighborhood after dark?

Very Safe

Safe

Unsafe

Very Unsafe

I never go out alone at night/does not apply

Don’t know/No answer/Prefer not to answer

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* 7. On a scale of 0 to 10, where 0 is the worst possible and 10 is the best possible, how would you rate your overall mental health?

0 - Worst possible

10 - Best possible

Clear

i We adjusted the number you entered based on the slider’s scale.

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* 8. To what extent do you feel a sense of belonging to your community in your city?

Very Strong

Somewhat Strong

Rather Weak

Very Weak

Don’t know/No answer/Prefer not to answer

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* 9. Generally speaking, please tell us if you are very satisfied, rather satisfied, rather unsatisfied or very unsatisfied with each of the following in your city:

	Very satisfied	Rather satisfied	Rather unsatisfied	Very unsatisfied	I have not had engagements with this public service in the last 12 months	Don’t know/No answer/Prefer not to answer
9.1. Public transport (e.g., bus, matatu, tuktuk)	9.1. Public transport (e.g., bus, matatu, tuktuk) Very satisfied	9.1. Public transport (e.g., bus, matatu, tuktuk) Rather satisfied	9.1. Public transport (e.g., bus, matatu, tuktuk) Rather unsatisfied	9.1. Public transport (e.g., bus, matatu, tuktuk) Very unsatisfied	9.1. Public transport (e.g., bus, matatu, tuktuk) I have not had engagements with this public service in the last 12 months	9.1. Public transport (e.g., bus, matatu, tuktuk) Don’t know/No answer/Prefer not to answer
9.2. Public healthcare services (e.g., clinics and hospitals)	9.2. Public healthcare services (e.g., clinics and hospitals) Very satisfied	9.2. Public healthcare services (e.g., clinics and hospitals) Rather satisfied	9.2. Public healthcare services (e.g., clinics and hospitals) Rather unsatisfied	9.2. Public healthcare services (e.g., clinics and hospitals) Very unsatisfied	9.2. Public healthcare services (e.g., clinics and hospitals) I have not had engagements with this public service in the last 12 months	9.2. Public healthcare services (e.g., clinics and hospitals) Don’t know/No answer/Prefer not to answer
9.3. Public sport and other cultural facilities (e.g., sports fields, concert halls, theaters, museums and libraries)	9.3. Public sport and other cultural facilities (e.g., sports fields, concert halls, theaters, museums and libraries) Very satisfied	9.3. Public sport and other cultural facilities (e.g., sports fields, concert halls, theaters, museums and libraries) Rather satisfied	9.3. Public sport and other cultural facilities (e.g., sports fields, concert halls, theaters, museums and libraries) Rather unsatisfied	9.3. Public sport and other cultural facilities (e.g., sports fields, concert halls, theaters, museums and libraries) Very unsatisfied	9.3. Public sport and other cultural facilities (e.g., sports fields, concert halls, theaters, museums and libraries) I have not had engagements with this public service in the last 12 months	9.3. Public sport and other cultural facilities (e.g., sports fields, concert halls, theaters, museums and libraries) Don’t know/No answer/Prefer not to answer
9.4. Public green spaces (e.g., parks and gardens)	9.4. Public green spaces (e.g., parks and gardens) Very satisfied	9.4. Public green spaces (e.g., parks and gardens) Rather satisfied	9.4. Public green spaces (e.g., parks and gardens) Rather unsatisfied	9.4. Public green spaces (e.g., parks and gardens) Very unsatisfied	9.4. Public green spaces (e.g., parks and gardens) I have not had engagements with this public service in the last 12 months	9.4. Public green spaces (e.g., parks and gardens) Don’t know/No answer/Prefer not to answer
9.5. Public spaces (e.g., markets, squares, pedestrian areas)	9.5. Public spaces (e.g., markets, squares, pedestrian areas) Very satisfied	9.5. Public spaces (e.g., markets, squares, pedestrian areas) Rather satisfied	9.5. Public spaces (e.g., markets, squares, pedestrian areas) Rather unsatisfied	9.5. Public spaces (e.g., markets, squares, pedestrian areas) Very unsatisfied	9.5. Public spaces (e.g., markets, squares, pedestrian areas) I have not had engagements with this public service in the last 12 months	9.5. Public spaces (e.g., markets, squares, pedestrian areas) Don’t know/No answer/Prefer not to answer
9.6. Public schools and other public educational facilities	9.6. Public schools and other public educational facilities Very satisfied	9.6. Public schools and other public educational facilities Rather satisfied	9.6. Public schools and other public educational facilities Rather unsatisfied	9.6. Public schools and other public educational facilities Very unsatisfied	9.6. Public schools and other public educational facilities I have not had engagements with this public service in the last 12 months	9.6. Public schools and other public educational facilities Don’t know/No answer/Prefer not to answer

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* 10. In the city where you live, do you have confidence in the county inspectorate officers?

Yes

Don’t know/No answer/Prefer not to answer

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* 11.  In the city where you live, do you have confidence in the Municipal Court?

Yes

Don't Know/No Answer/Prefer not to Answer

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* 12. Below you will see a few statements about service delivery in the county government of Mombasa. To what extent do you agree or disagree with each of these statements?

	Strongly agree	Somewhat agree	Somewhat disagree	Strongly disagree	Don’t know/No answer/Prefer not to answer
12.1. I am satisfied with the amount of time it takes to get a request solved by the county government	12.1. I am satisfied with the amount of time it takes to get a request solved by the county government Strongly agree	12.1. I am satisfied with the amount of time it takes to get a request solved by the county government Somewhat agree	12.1. I am satisfied with the amount of time it takes to get a request solved by the county government Somewhat disagree	12.1. I am satisfied with the amount of time it takes to get a request solved by the county government Strongly disagree	12.1. I am satisfied with the amount of time it takes to get a request solved by the county government Don’t know/No answer/Prefer not to answer
12.2. The procedures used by the county government are straightforward and easy to understand	12.2. The procedures used by the county government are straightforward and easy to understand Strongly agree	12.2. The procedures used by the county government are straightforward and easy to understand Somewhat agree	12.2. The procedures used by the county government are straightforward and easy to understand Somewhat disagree	12.2. The procedures used by the county government are straightforward and easy to understand Strongly disagree	12.2. The procedures used by the county government are straightforward and easy to understand Don’t know/No answer/Prefer not to answer
12.3. The fees charged by the county government are reasonable	12.3. The fees charged by the county government are reasonable Strongly agree	12.3. The fees charged by the county government are reasonable Somewhat agree	12.3. The fees charged by the county government are reasonable Somewhat disagree	12.3. The fees charged by the county government are reasonable Strongly disagree	12.3. The fees charged by the county government are reasonable Don’t know/No answer/Prefer not to answer
12.4. Information and services of the county government can be easily accessed online	12.4. Information and services of the county government can be easily accessed online Strongly agree	12.4. Information and services of the county government can be easily accessed online Somewhat agree	12.4. Information and services of the county government can be easily accessed online Somewhat disagree	12.4. Information and services of the county government can be easily accessed online Strongly disagree	12.4. Information and services of the county government can be easily accessed online Don’t know/No answer/Prefer not to answer
12.5. There is corruption in the county government	12.5. There is corruption in the county government Strongly agree	12.5. There is corruption in the county government Somewhat agree	12.5. There is corruption in the county government Somewhat disagree	12.5. There is corruption in the county government Strongly disagree	12.5. There is corruption in the county government Don’t know/No answer/Prefer not to answer

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* 13. As weather patterns change with the climate (heat, rain, flooding, etc.), how concerned do you feel about the future of your city?

Very concerned

Somewhat concerned

Somewhat not concerned

Not concerned at all

Don’t know/No answer/Prefer not to answer

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* 14. Do you feel that if you needed material help (e.g., money, loan or an object) you could receive it from relatives, friends, neighbours or other persons you know?

Yes

Don’t know/No answer/Prefer not to answer

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* 15. Do you feel that if you needed non-material help (e.g., somebody to talk to, help with doing something or collecting something) you could receive it from relatives, friends, neighbors or other persons you know?

Yes

Don’t know/No answer/Prefer not to answer

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* 16. Taking everything in your life into consideration, on a scale of 0 to 10, with 0 being 'Not satisfied at all' and 10 being 'Extremely satisfied', how satisfied are you with your life these days? (

0 - Not satisfied at all

10 - Extremely satisfied

Clear

i We adjusted the number you entered based on the slider’s scale.

Quality of Life Survey | Mombasa (English)