Website and Online Services Survey

6% of survey complete.

We want to help you do the things you need to do as easily and quickly as possible. Your answers to the following survey will help us understand your needs and identify services that we can improve. The survey should only take about 3-5 minutes to complete. All questions are optional, and your responses will remain anonymous. Thank you for taking the time to provide your feedback. We will put it to good use.

Question Title

* What do you like the most about the Secretary of State’s website and online services? (Mark all that apply.)

Fast filing process

Low filing fees

Customer support

Easy navigation

Other

Please provide a description

Question Title

* What do you dislike the most about the Secretary of State’s website and online services? (Mark all that apply.)

I didn’t get an email notice about filing my report/renewal

The filing process was confusing

I had trouble submitting payment

Difficult to find the form I need to file

Too many pages and links to click

Couldn’t tell the difference between a link and text/Didn’t know what to click on

The website search is not useful

Other

Please provide a description