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Community Corrections Unit Customer Service Survey

Question Title

* 1. How do you feel you were greeted by the CCU staff?

Very Well

Well

Adequately

Less than adequately

Poorly

Question Title

* 2. How long did you wait to be seen by a CCU team member?

Less than 5 minutes

5 - 10 minutes

10 - 19 minutes

20 - 30 minutes

More than 30 minutes

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* 3. Did you have an appointment?

Yes

No

Question Title

* 4. Do you believe you'll get the help you need from the CCU?

No, I don't think the CCU will help.

Somewhat, but I may need more help.

Yes, I think the CCU will help.

Question Title

* 5. Do you feel your Probation Officer is concerned about your success?

Very Concerned

Concerned

Somewhat Concerned

Not Concerned

Question Title

* 6. Please share any additional feedback or comments.