The Tavern Guest Survey

100% of survey complete.

Thank you for taking the time to provide us with your valuable feedback. By providing us with your feedback you will be entered to win one of our monthly awarded Tavern Gift Cards in the amounts of $100, $50 and $25.

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1. To be entered to win one of our monthly Gift Card prizes please let us know your name and email.

Name:

Email Address:

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2. May we add your email to our monthly email newsletter, which includes specials, contests and events? Please note, we will not under any circumstances share your email address with any other company or individuals.

Yes

No

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3. When did you visit The Tavern?

Date of visit:

Date

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4. Please enter check number located toward the top of your guest check.

Check #:

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5. Please enter survey number located on the bottom of your guest check.

Survey # (5 digits):

On a scale of 0 to 10, where 0 = Very Dissatisfied and 10 = Very Satisfied.

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6. Please rate your service experience at The Tavern.

	0 — Very Dissatisfied	1	2	3	4	5 — Average	6	7	8	9	10 — Very Satisfied	N/A
Promptness of greeting by staff	Promptness of greeting by staff 0 — Very Dissatisfied	Promptness of greeting by staff 1	Promptness of greeting by staff 2	Promptness of greeting by staff 3	Promptness of greeting by staff 4	Promptness of greeting by staff 5 — Average	Promptness of greeting by staff 6	Promptness of greeting by staff 7	Promptness of greeting by staff 8	Promptness of greeting by staff 9	Promptness of greeting by staff 10 — Very Satisfied	Promptness of greeting by staff N/A
Efficiency and attentiveness of staff	Efficiency and attentiveness of staff 0 — Very Dissatisfied	Efficiency and attentiveness of staff 1	Efficiency and attentiveness of staff 2	Efficiency and attentiveness of staff 3	Efficiency and attentiveness of staff 4	Efficiency and attentiveness of staff 5 — Average	Efficiency and attentiveness of staff 6	Efficiency and attentiveness of staff 7	Efficiency and attentiveness of staff 8	Efficiency and attentiveness of staff 9	Efficiency and attentiveness of staff 10 — Very Satisfied	Efficiency and attentiveness of staff N/A
Friendliness of staff	Friendliness of staff 0 — Very Dissatisfied	Friendliness of staff 1	Friendliness of staff 2	Friendliness of staff 3	Friendliness of staff 4	Friendliness of staff 5 — Average	Friendliness of staff 6	Friendliness of staff 7	Friendliness of staff 8	Friendliness of staff 9	Friendliness of staff 10 — Very Satisfied	Friendliness of staff N/A
Staff's knowledge of menu and specials	Staff's knowledge of menu and specials 0 — Very Dissatisfied	Staff's knowledge of menu and specials 1	Staff's knowledge of menu and specials 2	Staff's knowledge of menu and specials 3	Staff's knowledge of menu and specials 4	Staff's knowledge of menu and specials 5 — Average	Staff's knowledge of menu and specials 6	Staff's knowledge of menu and specials 7	Staff's knowledge of menu and specials 8	Staff's knowledge of menu and specials 9	Staff's knowledge of menu and specials 10 — Very Satisfied	Staff's knowledge of menu and specials N/A
Quality of service	Quality of service 0 — Very Dissatisfied	Quality of service 1	Quality of service 2	Quality of service 3	Quality of service 4	Quality of service 5 — Average	Quality of service 6	Quality of service 7	Quality of service 8	Quality of service 9	Quality of service 10 — Very Satisfied	Quality of service N/A
Speed of service	Speed of service 0 — Very Dissatisfied	Speed of service 1	Speed of service 2	Speed of service 3	Speed of service 4	Speed of service 5 — Average	Speed of service 6	Speed of service 7	Speed of service 8	Speed of service 9	Speed of service 10 — Very Satisfied	Speed of service N/A
Accuracy of food and beverage order	Accuracy of food and beverage order 0 — Very Dissatisfied	Accuracy of food and beverage order 1	Accuracy of food and beverage order 2	Accuracy of food and beverage order 3	Accuracy of food and beverage order 4	Accuracy of food and beverage order 5 — Average	Accuracy of food and beverage order 6	Accuracy of food and beverage order 7	Accuracy of food and beverage order 8	Accuracy of food and beverage order 9	Accuracy of food and beverage order 10 — Very Satisfied	Accuracy of food and beverage order N/A

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7. Please rate your dining experience at The Tavern.

	0 — Very Dissatisfied	1	2	3	4	5 — Average	6	7	8	9	10 — Very Satisfied	N/A
Quality of food	Quality of food 0 — Very Dissatisfied	Quality of food 1	Quality of food 2	Quality of food 3	Quality of food 4	Quality of food 5 — Average	Quality of food 6	Quality of food 7	Quality of food 8	Quality of food 9	Quality of food 10 — Very Satisfied	Quality of food N/A
Temperature of food	Temperature of food 0 — Very Dissatisfied	Temperature of food 1	Temperature of food 2	Temperature of food 3	Temperature of food 4	Temperature of food 5 — Average	Temperature of food 6	Temperature of food 7	Temperature of food 8	Temperature of food 9	Temperature of food 10 — Very Satisfied	Temperature of food N/A

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8. Please rate the cleanliness of The Tavern.

	0 — Very Dissatisfied	1	2	3	4	5 — Average	6	7	8	9	10 — Very Satisfied	N/A
Cleanliness of restaurant	Cleanliness of restaurant 0 — Very Dissatisfied	Cleanliness of restaurant 1	Cleanliness of restaurant 2	Cleanliness of restaurant 3	Cleanliness of restaurant 4	Cleanliness of restaurant 5 — Average	Cleanliness of restaurant 6	Cleanliness of restaurant 7	Cleanliness of restaurant 8	Cleanliness of restaurant 9	Cleanliness of restaurant 10 — Very Satisfied	Cleanliness of restaurant N/A
Cleanliness of restroom	Cleanliness of restroom 0 — Very Dissatisfied	Cleanliness of restroom 1	Cleanliness of restroom 2	Cleanliness of restroom 3	Cleanliness of restroom 4	Cleanliness of restroom 5 — Average	Cleanliness of restroom 6	Cleanliness of restroom 7	Cleanliness of restroom 8	Cleanliness of restroom 9	Cleanliness of restroom 10 — Very Satisfied	Cleanliness of restroom N/A

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9. Will you return to The Tavern?

Yes

No

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10. Would you recommend The Tavern to a friend?

Yes

No

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11. The Tavern Hospitality Group's Mission Statement is: "To run friendly neighborhood gathering places serving great food, drinks and hospitality to everyone in our community."

	0 - Very Dissatisfied	1	2	3	4	5 - Average	6	7	8	9	10 - Very Satisfied	N/A
How well did we deliver on this statement?	How well did we deliver on this statement? 0 - Very Dissatisfied	How well did we deliver on this statement? 1	How well did we deliver on this statement? 2	How well did we deliver on this statement? 3	How well did we deliver on this statement? 4	How well did we deliver on this statement? 5 - Average	How well did we deliver on this statement? 6	How well did we deliver on this statement? 7	How well did we deliver on this statement? 8	How well did we deliver on this statement? 9	How well did we deliver on this statement? 10 - Very Satisfied	How well did we deliver on this statement? N/A

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12. Please let us know any other details you would like to share with us about your experience. (optional)