Software Customer Support Question Title * 1. How long was your wait on hold before speaking with our customer service representative? Extremely long Quite long Moderately long Slightly long Not at all long Question Title * 2. Overall, are you satisfied with the customer service you received, dissatisfied with our company's customer service, or neither satisfied nor dissatisfied? Extremely satisfied Quite satisfied Somewhat satisfied Neither satisfied nor dissatisfied Somewhat dissatisfied Quite dissatisfied Extremely dissatisfied Question Title * 3. How helpful was our customer service representative? Extremely helpful Quite helpful Moderately helpful Slightly helpful Not at all helpful Question Title * 4. How quickly were we able to resolve your issue? Extremely quickly Quite quickly Moderately quickly Slightly quickly Not at all quickly Question Title * 5. Do you have any other comments, questions, or concerns? Done