Customer Satisfaction Question Title * 1. On an overall basis, how satisfied are you with Precision Medical? Not satisfied at all 2 3 4 5 6 7 8 9 Extremely satisfied Not satisfied at all 2 3 4 5 6 7 8 9 Extremely satisfied Question Title * 2. How well do you feel that our company understands your needs? Extremely well Very well Somewhat well Not so well Not at all well Question Title * 3. How well do our products meet your needs? Not well at all 2 3 4 5 6 7 8 9 Extremely well Not well at all 2 3 4 5 6 7 8 9 Extremely well Question Title * 4. Which of the following words would you use to describe our products? (Select all that apply) Reliable High quality Useful Unique Good value for money Overpriced Impractical Ineffective Poor quality Unreliable Question Title * 5. How would you rate the value for money of Precision Medical's products? Excellent Above average Average Below average Poor Question Title * 6. Compared to our competitors, are our prices higher, lower, or about the same? Much higher Somewhat higher About the same Somewhat lower Much lower Question Title * 7. When placing an order, how convenient is our company to use? Extremely convenient Very convenient Moderately convenient Slightly convenient Not at all convenient Question Title * 8. Overall, how would you rate the quality of your customer service experience? Very positive Somewhat positive Neutral Somewhat negative Very negative Question Title * 9. How knowledgeable did our customer service representative seem to you? Extremely knowledgeable Very knowledgeable Somewhat knowledgeable Not so knowledgeable Not at all knowledgeable Question Title * 10. How likely are you to purchase any of our products again? Extremely likely Very likely Somewhat likely Not so likely Not at all likely Question Title * 11. How likely is it that you would recommend Precision Medical to a friend or colleague? Not at all likely Extremely likely 0 1 2 3 4 5 6 7 8 9 10 0 1 2 3 4 5 6 7 8 9 10 Submit response >>
