University City Olive Boulevard, Broadband Survey for Businesses and Anchor Institutions

Update on the Feasibility of High Speed Broadband for Olive Boulevard in University City

We need your input!
Please Complete this online survey within two weeks.

The City of University City retained the TOD Broadband Fiber Collaborative LLC (“Broadband Collaborative”) to research the feasibility of bringing high-speed broadband fiber Internet to the Olive commercial corridor. The City would like to determine if high-speed fiber will encourage redevelopment of the four-mile east-west Olive Boulevard corridor, which spans from the City of St. Louis to the City of Olivette and has an average daily traffic of 17,000. High-speed broadband fiber Internet could provide faster Internet services to businesses along the corridor.

A survey of Olive businesses and their potential use of high-speed broadband Internet service is being administered to assist in identifying potential use and demand for high-speed fiber Internet access on Olive Boulevard. Your feedback is critical. Please respond to this short survey. If you would like more information about this project, email us at Eric@BroadbandCollaborative.com with the subject, "Yes keep me informed about high speed broadband fiber on Olive Boulevard."

All survey respondents who provide their email address will be entered into a drawing to win one of two $100 Gift Certificates to the business of their choice on Olive Boulevard. Please provide your email address so we can contact you if you win.

Thank you in advance.

Definition of Terms:
Mb:Megabit
Mbps: Megabits per Second
Gigabit: Broadband that is 1,000 times faster then Megabit speed

INTRODUCTION: This survey relates to your internet use at your business or organization. The purpose of the survey is to determine the level of internet service at your business or organization, how you use the internet, what you currently pay, and what you would be willing to subscribe to in the future. Responses will be confidential.

Question Title

* 1. What type of business or organization do you represent?

Service

Restaurant

Retail

Education

Religious

Technology

Daycare

Other (please specify)

Question Title

* 2. How critical is Internet service to your business or organization on a a scale of 1 to 5, with 5 being the most critical.

1. Not very critical

2. Somewhat important

3. It is critical

4. It is very critical

5. It is extremely critical

1. Not very critical

2. Somewhat important

3. It is critical

4. It is very critical

5. It is extremely critical

Question Title

* 3. For your business, what type of Internet connection(s) do you currently have? Please check all that apply.

DSL

Cable

Satellite

Wireless

Mobile Wireless, Cellular

T-1 Service

Fiber connection

I don't have Internet service at my business.

I do not know what type of connection I have at my business

Question Title

* 4. How reliable do you find your Internet connection?

Very reliable, the connection never drops

Speed varies from time to time, but the connection never drops

Speed varies considerably and the connection regularly drops

Very poor connection, which drops out all of the time

Question Title

* 5. Which of the following Internet Service Providers and Phone Service Providers do you use at your business? If you have more than one Provider, please select all that apply.

AT&T

CenturyLink

Level 3

Charter Communications

Bluebird Networks

Zayo Networks

Other (please specify)

Question Title

* 6. How much do you currently pay for your Internet each month?

Less than $50 per month

Between $50 and $99

Between $100 and $249

Between $250 and $499

Between $500 and $999

More than $1000

Question Title

* 7. How would you rate the speed of your Internet?

It's fast enough to do what the business needs

It would be better if it were faster, but the business can still do what it needs

It's not fast enough to do what the business needs

Question Title

* 8. Would you be interested in accessing a faster, more reliable broadband Internet network?

Yes

Question Title

* 9. What is the main reason your business doesn't subscribe to a faster Internet service? Please check only one answer.

No interest in having faster Internet service

Faster Internet service is not available

The business would have to purchase or lease equipment to get faster Internet service

The monthly bill for faster Internet service would be too expensive

The business would be required to sign a contract to get faster Internet service

The business is limited by purchasing rules

Other (please specify)

Question Title

* 10. If you were able to subscribe to faster Internet speeds (up to a gigabit), what would you be willing to pay monthly for this service?

I don't need this much bandwidth

Less than $100

Between $100 - $199

Between $200 - $299

Between $300 - $499

Between $500 - $999

Between $1,000 - $1,999

Over $2,000. A gigabit is priceless.

Question Title

* 11. If you were able to get a direct fiber Internet connection to your business, would you be willing to pay for construction costs of the fiber? Please fill in a range because we presently do not have the costs established yet.

No, I would not be willing to pay a one-time installation fee. (please comment)

Yes, and I would be willing to pay this much as a one-time installation fee

Yes, and I would be willing to pay this much if it were spread out over six months

Question Title

* 12. If your business had faster Internet access, how would your business be affected? Check all that apply.

Internet is fast enough. The business would not do anything different if the Internet was faster.

Conducting more business

Hire more employees

More with maintaining a database/record keeping

More financial management/billing

More email or other communications

Question Title

* 13. Are you considering moving your business/operation outside of the University City area because you cannot get Internet that is fast enough to support your business?

Yes, I have considered moving my business

Yes, I am planning to move my business

No, I am staying put but wish there was faster Internet

No, I am staying put and my Internet is adequate to support my business

Yes, I am considering moving, but for a different reason (please provide)

Question Title

* 14. If you have any other comments regarding your current Internet service or a community high speed broadband service please tell us below:

Question Title

* 15. Please provide your contact information. Please provide your email address to be eligible to win one of two $100 Gift Certificates to any business on Olive Boulevard in University City.
This is Optional.

Contact Person's email address*

Name of Business

Primary Contact Person

Contact Person's phone number:

Address

City, State

Zip Code

Question Title

* 1. What type of business or organization do you represent?

Question Title

* 2. How critical is Internet service to your business or organization on a a scale of 1 to 5, with 5 being the most critical.

Question Title

* 3. For your business, what type of Internet connection(s) do you currently have? Please check all that apply.

Question Title

* 4. How reliable do you find your Internet connection?

Question Title

* 5. Which of the following Internet Service Providers and Phone Service Providers do you use at your business? If you have more than one Provider, please select all that apply.

Question Title

* 6. How much do you currently pay for your Internet each month?

Question Title

* 7. How would you rate the speed of your Internet?

Question Title

* 8. Would you be interested in accessing a faster, more reliable broadband Internet network?

Question Title

* 9. What is the main reason your business doesn't subscribe to a faster Internet service? Please check only one answer.

Question Title

* 10. If you were able to subscribe to faster Internet speeds (up to a gigabit), what would you be willing to pay monthly for this service?

Question Title

* 11. If you were able to get a direct fiber Internet connection to your business, would you be willing to pay for construction costs of the fiber? Please fill in a range because we presently do not have the costs established yet.

Question Title

* 12. If your business had faster Internet access, how would your business be affected? Check all that apply.

Question Title

* 13. Are you considering moving your business/operation outside of the University City area because you cannot get Internet that is fast enough to support your business?

Question Title

* 14. If you have any other comments regarding your current Internet service or a community high speed broadband service please tell us below:

Question Title

* 15. Please provide your contact information. Please provide your email address to be eligible to win one of two $100 Gift Certificates to any business on Olive Boulevard in University City. This is Optional.

* 15. Please provide your contact information. Please provide your email address to be eligible to win one of two $100 Gift Certificates to any business on Olive Boulevard in University City.
This is Optional.