DUO new customer satisfaction checklist

As a new customer your satisfaction is our top priority. That's why we're asking for your feedback. Please fill out the survey below and let your response help us improve our service.
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1. Personal information:
Duo County is committed to maintaining the security of your confidential information. Your name and number are required so that we can research your issue and to help optimize your service.
2. How did you make your service request?
3. The way your request was handled by personnel in our business office
4. The customer service representative's knowledge and ability to introduce and explain all of our services to you
5. From the time your installation fees were paid, rate our response time to complete your request
6. The attitude of your installer
7. The overall workmanship on your installation
8. The company's overall service so far
9. The company's ability to provide you with the services you want
10. Did the staff member give you their name?
11. Did the staff member thank you for your business?
12. Please make any comments concerning service or procedures that you feel would help us serve our members better:
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