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* 1. Please provide your contact information. (Optional)

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* 2. Which Northwest Electric branch do you typically work with?

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* 3. How well did the customer service representatives at Northwest Electric fulfill your expectations?

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* 4. How timely did the customer service representatives at Northwest Electric communicate with you?

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* 5. How knowledgeable were the customer service representatives at Northwest Electric?

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* 6. How likely are you to use Northwest Electric again?

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* 7. Compared to our competitors, how effective is Northwest Electric at solving your needs?

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* 8. What do you like most about our customer service?

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* 9. What changes would most improve our customer service?

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