Exit this Survey Customer Satisfaction Survey Question Title * 1. How knowledgeable are our Customer Service Specialists? Extremely knowledgeable Very knowledgeable Moderately knowledgeable Slightly knowledgeable Not at all knowledgeable Question Title * 2. How professional is our company? Extremely professional Very professional Moderately professional Slightly professional Not at all professional Question Title * 3. How well do you feel that our company understands your needs? Extremely well Quite well Moderately well Slightly well Not at all well Question Title * 4. Overall, how satisfied are you with the employees at our company? Extremely satisfied Moderately satisfied Slightly satisfied Neither satisfied nor dissatisfied Slightly dissatisfied Moderately dissatisfied Extremely dissatisfied Question Title * 5. How convenient is our company to use? Extremely convenient Very convenient Moderately convenient Slightly convenient Not at all convenient Question Title * 6. Overall, how responsive have we been to your questions or concerns about our product? Extremely responsive Quite responsive Moderately responsive Slightly responsive Not at all responsive Question Title * 7. How satisfied are you with the inventory of products we carry? Extremely satisfied Quite satisfied Moderately satisfied Slightly satisfied Not at all satisfied Question Title * 8. How does our pricing compare to our competitors? A great deal higher Quite a bit higher Somewhat higher About the same Somewhat lower Quite a bit lower A great deal lower Don't know Question Title * 9. How often do you purchase backflow related products or services? Weekly Monthly Quarterly Annually Other (please specify) Question Title * 10. Do you have any other comments, questions, or concerns? Submit response >>