Survey Question for Business License On-line Application Question Title * 1. Is this the first time you have visited Pasadena's Business License web site? Yes No Question Title * 2. Reason for your visit: New application Renewal Update Other (please specify) Question Title * 3. Did you find your proposed business from the business classification list? Yes No Question Title * 4. Complete the following: The business license classifications Are easy to understand Require further clarification Question Title * 5. Did this site satisfy all your business license needs? Yes No Question Title * 6. Please rate your experience finding your business address. (1=Extremely Difficult, 2=Difficult, 3=Neutral, 4=Easy, 5=Extremely Easy) 1 2 3 4 5 1 2 3 4 5 Question Title * 7. Please rate your experience in finding your business classification in the drop down menu.(1=Extremely Difficult, 2=Difficult, 3=Neutral, 4=Easy, 5=Extremely Easy) 1 2 3 4 5 1 2 3 4 5 Question Title * 8. Please rate your experience in navigating the website.(1=Extremely Difficult, 2=Difficult, 3=Neutral, 4=Easy, 5=Extremely Easy) 1 2 3 4 5 1 2 3 4 5 Question Title * 9. Please rate the overall experience with the website:(1=Extremely Difficult, 2=Difficult, 3=Neutral, 4=Easy, 5=Extremely Easy) 1 2 3 4 5 1 2 3 4 5 Question Title * 10. Please provide any comments and suggestions on improving the website. Done