Question Title * 1. What was the reason for your visit to Long Beach Animal Care Services? Adoption/Potential Adoption Redemption of Owned Animal(s) Informational Question Title * 2. If you adopted an animal, or are interested in adopting from us, what type of animal were/are you looking to add to your family? Dog Cat Rabbit Other Animal Not Adopting Question Title * 3. If you redeemed your animal from us, what type of animal do you own? Dog Cat Rabbit Other Animal Not Redeeming Question Title * 4. When you visited Animal Care Services, how would you rate the staff’s overall: Poor Fair Average Good Excellent Professionalism Professionalism Poor Professionalism Fair Professionalism Average Professionalism Good Professionalism Excellent Helpfulness Helpfulness Poor Helpfulness Fair Helpfulness Average Helpfulness Good Helpfulness Excellent Courtesy Courtesy Poor Courtesy Fair Courtesy Average Courtesy Good Courtesy Excellent Competency Competency Poor Competency Fair Competency Average Competency Good Competency Excellent Overall service Overall service Poor Overall service Fair Overall service Average Overall service Good Overall service Excellent Question Title * 5. How would you rate the cleanliness of our facility? Poor Fair Average Good Excellent Lobby Lobby Poor Lobby Fair Lobby Average Lobby Good Lobby Excellent Animal Areas Animal Areas Poor Animal Areas Fair Animal Areas Average Animal Areas Good Animal Areas Excellent Question Title * 6. How would you rate our staff in the following areas? Poor Fair Average Good Excellent N/A Time you waited for initial assistance at the window Time you waited for initial assistance at the window Poor Time you waited for initial assistance at the window Fair Time you waited for initial assistance at the window Average Time you waited for initial assistance at the window Good Time you waited for initial assistance at the window Excellent Time you waited for initial assistance at the window N/A If you adopted, visited with or redeemed an animal, the total time of your transaction from start to finish. If you adopted, visited with or redeemed an animal, the total time of your transaction from start to finish. Poor If you adopted, visited with or redeemed an animal, the total time of your transaction from start to finish. Fair If you adopted, visited with or redeemed an animal, the total time of your transaction from start to finish. Average If you adopted, visited with or redeemed an animal, the total time of your transaction from start to finish. Good If you adopted, visited with or redeemed an animal, the total time of your transaction from start to finish. Excellent If you adopted, visited with or redeemed an animal, the total time of your transaction from start to finish. N/A Overall service Overall service Poor Overall service Fair Overall service Average Overall service Good Overall service Excellent Overall service N/A Question Title * 7. Please describe your pet today: Poor Fair Average Good Excellent N/A Health Health Poor Health Fair Health Average Health Good Health Excellent Health N/A Adjustment to your home Adjustment to your home Poor Adjustment to your home Fair Adjustment to your home Average Adjustment to your home Good Adjustment to your home Excellent Adjustment to your home N/A Behavior Behavior Poor Behavior Fair Behavior Average Behavior Good Behavior Excellent Behavior N/A Question Title * 8. If you were to adopt another animal for your family, would you adopt from Long Beach Animal Care Services? Yes No Unsure Question Title * 9. Would you recommend Long Beach Animal Care Services to friends or family looking for a pet? Yes No Unsure Question Title * 10. How did you hear about Long Beach Animal Care Services? (please check all that apply) TV Radio Newspaper Shelter's Website Petfinder.com Newsletter Community Event Other (please specify) Question Title * 11. Please add any other comments or suggestions that you feel would be helpful to us in evaluating our programs and services to the community: Done
