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* 1. The response came in a format you could read and was easy to understand.

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* 2. The response addressed the points you raised.

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* 3. How quickly did we respond?

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* 4. Overall how would you rate the service you received?

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* 5. Please provide suggestions on how you think our service could be improved.

Thank you for your feedback. As this survey is anonymous we cannot respond to issues raised. Please email enquiry@dfid.gov.uk if you have any questions or issues you want to discuss.

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