Card Fraud Survey |
Introduction
Glenbrook Partners is a payments strategy consulting and education firm. We often get interesting questions about payments, and the latest one stumped us:
"What percentage of fraudulent card transactions are initially detected by the issuer as opposed to the consumer?"
We don't know the answer to that one or of any reliable source for this data so we thought we'd ask you, members of the Glenbrook community, to share your experience with card fraud detection!
So take our short survey. We’ll share the results with you. More importantly, we as consumers will either get bragging rights or sulking rights on who is the better fraud investigator — our banks or us!
Thanks for participating!
Jay DeWitt
jay@glenbrook.com
"What percentage of fraudulent card transactions are initially detected by the issuer as opposed to the consumer?"
We don't know the answer to that one or of any reliable source for this data so we thought we'd ask you, members of the Glenbrook community, to share your experience with card fraud detection!
So take our short survey. We’ll share the results with you. More importantly, we as consumers will either get bragging rights or sulking rights on who is the better fraud investigator — our banks or us!
Thanks for participating!
Jay DeWitt
jay@glenbrook.com