Customer Satisfaction - Learning and Development

Question Title

* How responsive is the Learning and Development team to your needs?

Not at all responsive

Adequate

Very responsive

Not at all responsive

Adequate

Very responsive

Question Title

* How easy is it to reach the Learning and Development team when you need information or assistance?

Not at all easy

Adequate

Very easy

Not at all easy

Adequate

Very easy

Question Title

* What level of professionalism do you experience when you interact with the Learning and Development team or any of its contractors?

Not at all professional

Adequate

Very professional

Not at all professional

Adequate

Very professional

Question Title

* How timely has the Learning and Development team processed your requests?

Not at all timely

Adequate

Very timely

Not at all timely

Adequate

Very timely

Question Title

* Overall, how satisfied are you with the service level provided by the Learning and Development team?

Not at all satisfied

Adequate

Very satisfied

Not at all satisfied

Adequate

Very satisfied

Question Title

* Plus/Delta

In the past year, please provide one thing that went well regarding your interaction with the Learning and Development team, and one thing that can be improved.

What went well

What can be improved

Question Title

* My interaction with the Learning and Development team is as a(n)

Training Provider

Test Center or Proctor

Examinee

Scheme (Certification) Committee Member

Exam Development Committee Member

Other (please specify)

Question Title

* My primary region is:

Australasia

Europe

North Asia

North America

South America

Other (please specify)

Question Title

* How responsive is the Learning and Development team to your needs?

Question Title

* How easy is it to reach the Learning and Development team when you need information or assistance?

Question Title

* What level of professionalism do you experience when you interact with the Learning and Development team or any of its contractors?

Question Title

* How timely has the Learning and Development team processed your requests?

Question Title

* Overall, how satisfied are you with the service level provided by the Learning and Development team?

Question Title

* Plus/DeltaIn the past year, please provide one thing that went well regarding your interaction with the Learning and Development team, and one thing that can be improved.

Question Title

* My interaction with the Learning and Development team is as a(n)

Question Title

* My primary region is:

* Plus/Delta

In the past year, please provide one thing that went well regarding your interaction with the Learning and Development team, and one thing that can be improved.