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CPS Energy is committed to providing exceptional service to all of its customers. Please help us achieve this goal by participating in this short survey. Your responses will help us determine the level of service being provided by CPS Energy employees and identify opportunities for improvement.

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* 1. Project Name and Address:

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* 2. Project Type:

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* 3. Was this your first experience working with CPS Energy on a work request?

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* 4. Responsiveness - Please rate the overall responsiveness of your designated CPS Energy representative.

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* 5. Timeliness - Please rate the overall timeliness of the work provided by CPS Energy.  How well did CPS Energy establish and meet deadlines for the work?

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* 6. Satisfaction – Please rate your overall satisfaction with the work provided by CPS Energy.

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* 7. How likely is it that you would recommend CPS Energy's work request process to a friend or colleague?

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* 8. Please provide any additional comments or feedback.

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* 9. Would you like to be contacted regarding the survey to provide additional feedback or comments?

The following information is optional. However, it provides us with the ability to contact you if you would like to be contacted regarding the service you received.

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* 10. Name of person submitting this survey:

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* 11. Phone Number (Including Area Code):

End of survey.
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