Welcome to PEX Network's 2014 Operationalizing the Customer Experience Survey

 
There’s not a company on the planet that does not pay lip service in some way to customers. But what makes the difference between a customer experience strategy that fails to deliver to one that truly “wows” your customers? This survey aims to find out!

The survey should take no longer than 10 minutes to complete and your responses will be kept anonymous and used only in aggregate.

Question Title

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