Customer Service and Support

Your response to this survey will provide Commodity Components International, Inc. with information vital to achieving its ongoing mission of providing first class service to our customers. Your feedback, comments, and suggestions are critical to this goal. Please contact your representative if you have any questions and thank you for your time and participation.

Question Title

1. Where was this CCI Customer Satisfaction Survey taken?

Question Title

2. Is your CCI representative consistently available to you?

Question Title

3. Is your CCI representative consistently able to fulfill your needs and requests?

Question Title

4. Is your CCI Representative always professional and knowledgeable?

Question Title

5. Does CCI offer an excellent customer service and support program?

Question Title

6. When looking to fulfill an order, CCI is your:

Question Title

7. Do you currently have an updated copy of CCI’s marketing material?

Question Title

8. Are product quotes accurate and timely?

Question Title

9. Are all complaints handled in a professional and courteous manner?

Question Title

10. Are RMA’s processed and expedited to your satisfaction?

T