Customer Service and Support

Your response to this survey will provide Commodity Components International, Inc. with information vital to achieving its ongoing mission of providing first class service to our customers. Your feedback, comments, and suggestions are critical to this goal. Please contact your representative if you have any questions and thank you for your time and participation.

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1. Where was this CCI Customer Satisfaction Survey taken?

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2. Is your CCI representative consistently available to you?

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3. Is your CCI representative consistently able to fulfill your needs and requests?

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4. Is your CCI Representative always professional and knowledgeable?

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5. Does CCI offer an excellent customer service and support program?

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6. When looking to fulfill an order, CCI is your:

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7. Do you currently have an updated copy of CCI’s marketing material?

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8. Are product quotes accurate and timely?

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9. Are all complaints handled in a professional and courteous manner?

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10. Are RMA’s processed and expedited to your satisfaction?

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