Service Dept. Feedback Survey 1. Page1 / 1 100% of survey complete. Question Title * 1. Please enter your surname Question Title * 2. What was the name of the person you dealt with at the service centre? Tammy Shannon Lisa Geoff Tiffany Other Other (please specify) Question Title * 3. When you arrived at our service centre, Were you promptly greeted by a service advisor? Yes, I was greeted promptly by a service advisor No, there was no one available when I arrived at your service centre Someone greeted me and went to get a service advisor Question Title * 4. Did you find the service advisor helpful and friendly? Yes, very helpful and friendly No, was not helpful or friendly Other (please specify) Question Title * 5. How would you rate the quality of work that was carried out? Exceptional Good Average Poor Other (please specify) Question Title * 6. Did the service advisor go through all items with you and clarify items with you when you dropped your van off? Yes No Other (please specify) Question Title * 7. Did the service advisor keep in contact you while your van was at the Service Centre? Yes, was happy with the amount of contact. No, had to followup as I hadn't received contact. Question Title * 8. Was it clear when your van will be ready for collection? Yes No Other (please specify) Question Title * 9. Was the service centre easy to contact to make a booking? Yes No Other (please specify) Question Title * 10. Upon collection of your van were you asked to inspect all repairs? Yes No Other (please specify) Question Title * 11. Will you return to the service centre in the future? Yes Maybe No Other (please specify) Question Title * 12. Do you have any suggestions how we can improve? please comment below Other (please specify) Done