AGX, Inc. Customer Survey Question Title * 1. What type of service(s) did you retain AGX, Inc. to provide? Asbestos survey Asbestos project oversight PCM (asbestos fibers in air) analysis PCM sampling Bulk analysis for asbestos (PLM) Lead risk assessment/Inspection Lead clearance Indoor air quality testing Other (please specify) Question Title * 2. Please provide your most recent AGX invoice number Invoice Number Question Title * 3. How convenient is our company to use? Extremely convenient Very convenient Moderately convenient Slightly convenient Not at all convenient Question Title * 4. How professional is our company? Extremely professional Very professional Moderately professional Slightly professional Not at all professional Question Title * 5. Compared to our competitors, is our product quality better, worse, or about the same? Much better Somewhat better Slightly better About the same Slightly worse Somewhat worse Much worse Question Title * 6. Compared to our competitors, are our prices more reasonable, less reasonable, or about the same? Much more reasonable Somewhat more reasonable Slightly more reasonable About as reasonable Slightly less reasonable Somewhat less reasonable Much less reasonable Question Title * 7. How responsive is our company? Extremely responsive Very responsive Moderately responsive Slightly responsive Not at all responsive Question Title * 8. How well do the customer service representatives at our company answer your questions? Extremely well Very well Moderately well Slightly well Not at all well Question Title * 9. Overall, are you satisfied with the employees at our company, neither satisfied nor dissatisfied with them, or dissatisfied with them? Extremely satisfied Moderately satisfied Slightly satisfied Neither satisfied nor dissatisfied Slightly dissatisfied Moderately dissatisfied Extremely dissatisfied Question Title * 10. Do you like our company, neither like nor dislike it, or dislike it? Like a great deal Like a moderate amount Like a little Neither like nor dislike Dislike a little Dislike a moderate amount Dislike a great deal Question Title * 11. How likely are you to recommend our company to people you know ? Extremely likely Very likely Moderately likely Slightly likely Not at all likely Question Title * 12. If you would like to discuss your response to this survey, please provide your phone number or email address. Name Telephone number Email address Submit response >>