Your feedback is valuable to us. Tell us about your user experience on our new website.

Question Title

* 1. Choose Top 3 reasons for you to visit ING Life Insurance website.

Find out about insurance products offered by ING Life Insurance

Pay my renewal premium

Calculate premium for product(s) that I am are interested in.

Check NAV of the funds I have invested in

Get in touch with the customer service cell.

Locate nearest ING Life Insurance branch or find the contact details

Know more about life insurance concepts

Use Financial Planning Tools and Calculators.

Know more about the company

Interested in become an ING Life Insurance Advisor

Other (please specify)

Question Title

* 2. Tell us how did you like our new website by rating the website on various aspects on a scale of 0 to 5 ( where 0 is very poor & 5 is excellent)

	0	1	2	3	4	5
I liked the overall look and feel of the website	I liked the overall look and feel of the website 0	I liked the overall look and feel of the website 1	I liked the overall look and feel of the website 2	I liked the overall look and feel of the website 3	I liked the overall look and feel of the website 4	I liked the overall look and feel of the website 5
Ease of use : I was able to find the information I came looking for very easily	Ease of use : I was able to find the information I came looking for very easily 0	Ease of use : I was able to find the information I came looking for very easily 1	Ease of use : I was able to find the information I came looking for very easily 2	Ease of use : I was able to find the information I came looking for very easily 3	Ease of use : I was able to find the information I came looking for very easily 4	Ease of use : I was able to find the information I came looking for very easily 5
I found the information on products and services very simple to understand	I found the information on products and services very simple to understand 0	I found the information on products and services very simple to understand 1	I found the information on products and services very simple to understand 2	I found the information on products and services very simple to understand 3	I found the information on products and services very simple to understand 4	I found the information on products and services very simple to understand 5
The calculators on the website are very helpful and easy to use	The calculators on the website are very helpful and easy to use 0	The calculators on the website are very helpful and easy to use 1	The calculators on the website are very helpful and easy to use 2	The calculators on the website are very helpful and easy to use 3	The calculators on the website are very helpful and easy to use 4	The calculators on the website are very helpful and easy to use 5
The speed of the website is very good.	The speed of the website is very good. 0	The speed of the website is very good. 1	The speed of the website is very good. 2	The speed of the website is very good. 3	The speed of the website is very good. 4	The speed of the website is very good. 5
The website is very interactive	The website is very interactive 0	The website is very interactive 1	The website is very interactive 2	The website is very interactive 3	The website is very interactive 4	The website is very interactive 5

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* 3. Tell us which of the sections you liked the most.

Our Products

Our Funds

Knowledge Center

Planning Tools

Premium Payment Options

Customer Service

Become an Advisor

Careers

About us.

Media Centre

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* 4. Share a few reasons for your choice of options in Question Number 3.

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* 5. How did you come to know about our new website

I regularly visit inglife.co.in

I received an emailer inviting me for a preview

Informed by an ING Life Insurance employee

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* 6. Which of the following respondent categories do you belong?

Existing Customer

Not a Customer Yet

Employee

Insurance Advisor

Others

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* 7. Which of the following devices did you access our new website on?

Laptop

Desktop

Mobile - Regular

Mobile - Smartphone

Tablet