Question Title * 1. Overall, how happy are you with your recent purchase from newbalance.com? Very Happy Moderately Happy Unhappy Very Unhappy Question Title * 2. Please rate the following elements and their impact on your experience. Most Impactful Highly Impactful Somewhat Impactful Not Very Impactful Not At All Impactful N/A Product Product Most Impactful Product Highly Impactful Product Somewhat Impactful Product Not Very Impactful Product Not At All Impactful Product N/A Please explain Delivery Speed Delivery Speed Most Impactful Delivery Speed Highly Impactful Delivery Speed Somewhat Impactful Delivery Speed Not Very Impactful Delivery Speed Not At All Impactful Delivery Speed N/A Please explain Shipping Expense Shipping Expense Most Impactful Shipping Expense Highly Impactful Shipping Expense Somewhat Impactful Shipping Expense Not Very Impactful Shipping Expense Not At All Impactful Shipping Expense N/A Please explain Shipping Container/Packaging Shipping Container/Packaging Most Impactful Shipping Container/Packaging Highly Impactful Shipping Container/Packaging Somewhat Impactful Shipping Container/Packaging Not Very Impactful Shipping Container/Packaging Not At All Impactful Shipping Container/Packaging N/A Please explain Price Price Most Impactful Price Highly Impactful Price Somewhat Impactful Price Not Very Impactful Price Not At All Impactful Price N/A Please explain Customer Service Customer Service Most Impactful Customer Service Highly Impactful Customer Service Somewhat Impactful Customer Service Not Very Impactful Customer Service Not At All Impactful Customer Service N/A Please explain Email Communication Email Communication Most Impactful Email Communication Highly Impactful Email Communication Somewhat Impactful Email Communication Not Very Impactful Email Communication Not At All Impactful Email Communication N/A Please explain Question Title * 3. If you would like to be contacted regarding your experience with New Balance, please provide your contact information below. Name: Email Address: Phone Number: Done