End of Semester MyLab Student Survey 5.11

1. End of Semester MyLab Student Survey 5.11

Pearson deeply values the feedback of students using our products. Please take a few minutes to complete this brief survey if you are enrolled in a course using MyManagementLab, MyMarketingLab, MyIBLab, MyBIZLab, MyBCommLab or MyMISLab and be entered to win 1 of 10 $25 Amazon gift cards. Survey closes May 25, 2011. Winners will be announced on May 31, 2011 via email address provided at the end of the survey. To be entered into the drawing you must provide your contact information at the end of the survey.

Thank you, The Pearson Customer Experience Team.

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* 1. Please select the MyLab you are using in your course this semester.

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* 2. Please rate your overall experience using this MyLab.

Very Poor

Poor

Average

Good

Excellent

Comments

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* 3. Please rate your experience learning with this MyLab with regards to the following features.

If you did not use a feature, please select "Did Not Use" next to that feature.

	Did Not Use	Very Poor	Poor	Average	Good	Excellent
Quizzes &/or Tests	Quizzes &/or Tests Did Not Use	Quizzes &/or Tests Very Poor	Quizzes &/or Tests Poor	Quizzes &/or Tests Average	Quizzes &/or Tests Good	Quizzes &/or Tests Excellent
Videos/Accompanying Quiz	Videos/Accompanying Quiz Did Not Use	Videos/Accompanying Quiz Very Poor	Videos/Accompanying Quiz Poor	Videos/Accompanying Quiz Average	Videos/Accompanying Quiz Good	Videos/Accompanying Quiz Excellent
Study Plan (Pre-/Post-test)	Study Plan (Pre-/Post-test) Did Not Use	Study Plan (Pre-/Post-test) Very Poor	Study Plan (Pre-/Post-test) Poor	Study Plan (Pre-/Post-test) Average	Study Plan (Pre-/Post-test) Good	Study Plan (Pre-/Post-test) Excellent
Flashcards	Flashcards Did Not Use	Flashcards Very Poor	Flashcards Poor	Flashcards Average	Flashcards Good	Flashcards Excellent
E-book	E-book Did Not Use	E-book Very Poor	E-book Poor	E-book Average	E-book Good	E-book Excellent
Other (please specify in the comments)	Other (please specify in the comments) Did Not Use	Other (please specify in the comments) Very Poor	Other (please specify in the comments) Poor	Other (please specify in the comments) Average	Other (please specify in the comments) Good	Other (please specify in the comments) Excellent

Comments

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* 4. Please answer this question only if you are a student using MyManagementLab or MyMarketingLab this semester:

How valuable were the mini-simulations and the accompanying quizzes?

If you did not use them, please select "Did Not Use."

Did Not Use

Not Valuable

Somewhat Valuable

Valuable

Extremely Valuable

Comments

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* 5. Please answer this question only if you are a student using MyBizLab this semester:

How valuable were the Biz Skills simulations?

If you did not use them, please select "Did Not Use."

Did Not Use

Not Valuable

Somewhat Valuable

Valuable

Extremely Valuable

Comments

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* 6. Please answer this question only if you are a student using MyMISLab this semester:

How valuable were the MyITLab training simulations for Excel &/or Access?

If you did not use them, please select "Did Not Use."

Did Not Use

Not Valuable

Somewhat Valuable

Valuable

Extremely Valuable

Comments

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* 7. To what extent do you agree with the following statements?

	Strongly Disagree	Disagree	Neither Agree Nor Disagree	Agree	Strongly Agree
The MyLab helped me come to class better prepared.	The MyLab helped me come to class better prepared. Strongly Disagree	The MyLab helped me come to class better prepared. Disagree	The MyLab helped me come to class better prepared. Neither Agree Nor Disagree	The MyLab helped me come to class better prepared. Agree	The MyLab helped me come to class better prepared. Strongly Agree
The MyLab helped me learn my course's content.	The MyLab helped me learn my course's content. Strongly Disagree	The MyLab helped me learn my course's content. Disagree	The MyLab helped me learn my course's content. Neither Agree Nor Disagree	The MyLab helped me learn my course's content. Agree	The MyLab helped me learn my course's content. Strongly Agree
The MyLab helped me earn a better grade.	The MyLab helped me earn a better grade. Strongly Disagree	The MyLab helped me earn a better grade. Disagree	The MyLab helped me earn a better grade. Neither Agree Nor Disagree	The MyLab helped me earn a better grade. Agree	The MyLab helped me earn a better grade. Strongly Agree
It was easy to register and log on to the MyLab.	It was easy to register and log on to the MyLab. Strongly Disagree	It was easy to register and log on to the MyLab. Disagree	It was easy to register and log on to the MyLab. Neither Agree Nor Disagree	It was easy to register and log on to the MyLab. Agree	It was easy to register and log on to the MyLab. Strongly Agree
The MyLab interface was easy to understand.	The MyLab interface was easy to understand. Strongly Disagree	The MyLab interface was easy to understand. Disagree	The MyLab interface was easy to understand. Neither Agree Nor Disagree	The MyLab interface was easy to understand. Agree	The MyLab interface was easy to understand. Strongly Agree
After I learned how the MyLab works, I had few technical issues.	After I learned how the MyLab works, I had few technical issues. Strongly Disagree	After I learned how the MyLab works, I had few technical issues. Disagree	After I learned how the MyLab works, I had few technical issues. Neither Agree Nor Disagree	After I learned how the MyLab works, I had few technical issues. Agree	After I learned how the MyLab works, I had few technical issues. Strongly Agree

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* 8. When you had a technical issue and needed help, what were you likely to do?

	Never	Rarely	Often	All the time
Ask my instructor	Ask my instructor Never	Ask my instructor Rarely	Ask my instructor Often	Ask my instructor All the time
Ask my friends	Ask my friends Never	Ask my friends Rarely	Ask my friends Often	Ask my friends All the time
Look at the Pearson Technical Support knowledge base: http://247pearsoned.custhelp.com/app/answers/list/kw/mymanagementlab/search/1	Look at the Pearson Technical Support knowledge base: http://247pearsoned.custhelp.com/app/answers/list/kw/mymanagementlab/search/1 Never	Look at the Pearson Technical Support knowledge base: http://247pearsoned.custhelp.com/app/answers/list/kw/mymanagementlab/search/1 Rarely	Look at the Pearson Technical Support knowledge base: http://247pearsoned.custhelp.com/app/answers/list/kw/mymanagementlab/search/1 Often	Look at the Pearson Technical Support knowledge base: http://247pearsoned.custhelp.com/app/answers/list/kw/mymanagementlab/search/1 All the time
Look at the student "Getting Started Guide" or other resources on the Student Support page of the MyLab Website	Look at the student "Getting Started Guide" or other resources on the Student Support page of the MyLab Website Never	Look at the student "Getting Started Guide" or other resources on the Student Support page of the MyLab Website Rarely	Look at the student "Getting Started Guide" or other resources on the Student Support page of the MyLab Website Often	Look at the student "Getting Started Guide" or other resources on the Student Support page of the MyLab Website All the time
Use the internal search function within the MyLab	Use the internal search function within the MyLab Never	Use the internal search function within the MyLab Rarely	Use the internal search function within the MyLab Often	Use the internal search function within the MyLab All the time
Contact technical support (e-mail and chat)	Contact technical support (e-mail and chat) Never	Contact technical support (e-mail and chat) Rarely	Contact technical support (e-mail and chat) Often	Contact technical support (e-mail and chat) All the time
Search the Web	Search the Web Never	Search the Web Rarely	Search the Web Often	Search the Web All the time
Look for an answer on Facebook	Look for an answer on Facebook Never	Look for an answer on Facebook Rarely	Look for an answer on Facebook Often	Look for an answer on Facebook All the time

Other (please specify)

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* 9. How useful were the following in solving any technical problems you had? If you did not use an approach, please select "Did Not Use."

	Very Poor	Poor	Average	Good	Excellent	DID NOT USE
Asking my instructor	Asking my instructor Very Poor	Asking my instructor Poor	Asking my instructor Average	Asking my instructor Good	Asking my instructor Excellent	Asking my instructor DID NOT USE
Asking my friends	Asking my friends Very Poor	Asking my friends Poor	Asking my friends Average	Asking my friends Good	Asking my friends Excellent	Asking my friends DID NOT USE
Looking at the Pearson Technical Support knowledge base: http://247pearsoned.custhelp.com/app/answers/list/kw/mymanagementlab/search/1	Looking at the Pearson Technical Support knowledge base: http://247pearsoned.custhelp.com/app/answers/list/kw/mymanagementlab/search/1 Very Poor	Looking at the Pearson Technical Support knowledge base: http://247pearsoned.custhelp.com/app/answers/list/kw/mymanagementlab/search/1 Poor	Looking at the Pearson Technical Support knowledge base: http://247pearsoned.custhelp.com/app/answers/list/kw/mymanagementlab/search/1 Average	Looking at the Pearson Technical Support knowledge base: http://247pearsoned.custhelp.com/app/answers/list/kw/mymanagementlab/search/1 Good	Looking at the Pearson Technical Support knowledge base: http://247pearsoned.custhelp.com/app/answers/list/kw/mymanagementlab/search/1 Excellent	Looking at the Pearson Technical Support knowledge base: http://247pearsoned.custhelp.com/app/answers/list/kw/mymanagementlab/search/1 DID NOT USE
Looking at the student "Getting Started Guide" or other resources on the Student Support page of the MyLab Website	Looking at the student "Getting Started Guide" or other resources on the Student Support page of the MyLab Website Very Poor	Looking at the student "Getting Started Guide" or other resources on the Student Support page of the MyLab Website Poor	Looking at the student "Getting Started Guide" or other resources on the Student Support page of the MyLab Website Average	Looking at the student "Getting Started Guide" or other resources on the Student Support page of the MyLab Website Good	Looking at the student "Getting Started Guide" or other resources on the Student Support page of the MyLab Website Excellent	Looking at the student "Getting Started Guide" or other resources on the Student Support page of the MyLab Website DID NOT USE
Using the internal search function within the MyLab	Using the internal search function within the MyLab Very Poor	Using the internal search function within the MyLab Poor	Using the internal search function within the MyLab Average	Using the internal search function within the MyLab Good	Using the internal search function within the MyLab Excellent	Using the internal search function within the MyLab DID NOT USE
Contacting technical support (e-mail and chat)	Contacting technical support (e-mail and chat) Very Poor	Contacting technical support (e-mail and chat) Poor	Contacting technical support (e-mail and chat) Average	Contacting technical support (e-mail and chat) Good	Contacting technical support (e-mail and chat) Excellent	Contacting technical support (e-mail and chat) DID NOT USE
Searching the Web	Searching the Web Very Poor	Searching the Web Poor	Searching the Web Average	Searching the Web Good	Searching the Web Excellent	Searching the Web DID NOT USE
Looking for an answer on Facebook	Looking for an answer on Facebook Very Poor	Looking for an answer on Facebook Poor	Looking for an answer on Facebook Average	Looking for an answer on Facebook Good	Looking for an answer on Facebook Excellent	Looking for an answer on Facebook DID NOT USE

Comments

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* 10. Would you recommend to your instructor that he/she continue using this MyLab in this course?

Yes

Why or why not?

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* 11. Would you recommend this MyLab to another student?

Yes

Why or why not?

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* 12. Do you have any other comments or suggestions?

50% of survey complete.

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* 1. Please select the MyLab you are using in your course this semester.

Question Title

* 2. Please rate your overall experience using this MyLab.

Question Title

* 3. Please rate your experience learning with this MyLab with regards to the following features. If you did not use a feature, please select "Did Not Use" next to that feature.

Question Title

* 4. Please answer this question only if you are a student using MyManagementLab or MyMarketingLab this semester:How valuable were the mini-simulations and the accompanying quizzes?If you did not use them, please select "Did Not Use."

Question Title

* 5. Please answer this question only if you are a student using MyBizLab this semester:How valuable were the Biz Skills simulations?If you did not use them, please select "Did Not Use."

Question Title

* 6. Please answer this question only if you are a student using MyMISLab this semester:How valuable were the MyITLab training simulations for Excel &/or Access?If you did not use them, please select "Did Not Use."

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* 7. To what extent do you agree with the following statements?

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* 8. When you had a technical issue and needed help, what were you likely to do?

Question Title

* 9. How useful were the following in solving any technical problems you had? If you did not use an approach, please select "Did Not Use."

Question Title

* 10. Would you recommend to your instructor that he/she continue using this MyLab in this course?

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* 11. Would you recommend this MyLab to another student?

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* 12. Do you have any other comments or suggestions?

* 3. Please rate your experience learning with this MyLab with regards to the following features.

If you did not use a feature, please select "Did Not Use" next to that feature.

* 4. Please answer this question only if you are a student using MyManagementLab or MyMarketingLab this semester:

How valuable were the mini-simulations and the accompanying quizzes?

If you did not use them, please select "Did Not Use."

* 5. Please answer this question only if you are a student using MyBizLab this semester:

How valuable were the Biz Skills simulations?

If you did not use them, please select "Did Not Use."

* 6. Please answer this question only if you are a student using MyMISLab this semester:

How valuable were the MyITLab training simulations for Excel &/or Access?

If you did not use them, please select "Did Not Use."