Exit this survey BDC & MSDC Question Title * 1. Which Council Office do you visit most often? Babergh (Hadleigh) Mid Suffolk (Needham Market) Sudbury Advice Centre None - I only telephone / email / use the website Question Title * 2. Which day (if any) do you prefer to contact us? Monday Tuesday Wednesday Thursday Friday Saturday Sunday No preference Question Title * 3. How often do you contact us? Daily Weekly Fortnightly Monthly Two or three times a year Yearly Question Title * 4. What is preferred time to contact us? Before 9am Between 9 – 12pm Between 12 – 3pm Between 3 – 4.30pm Between 4.30 - 5.00pm Between 5.00 - 6.00pm After 6pm No Preference Question Title * 5. How do you prefer to contact us? E-mail Letter Telephone Textphone / Minicom Using forms on our website Visiting one of our offices Question Title * 6. Which service(s) have you enquired about today? Benefits Car-Parks (including excess charges) Council Housing (including Housing repairs) Council Tax (incl Recovery) Elections Environmental Health (Dogs, Noise, Food Hygiene) Housing Options Licensing Other (please complete text box) Planning & Building Control To make a payment Tourist Information Waste Collection Other (please specify) Question Title * 7. How satisified were you with the service you received today? Very Satisifed Satisfied Neither Satisfied or Dissatified Dissatified Very Dissatified Unsure / no response Question Title * 8. Do you or would you use the Council's website Yes - often Yes - ocassionally Yes - but I find it difficult to use No - I prefer to call / visit No - I have no access to the internet Question Title * 9. What would make you more likely to use our website ? Question Title * 10. We welcome your comments / feedback, please let us know if you would like to see any changes to our service. Done