Question Title In order to serve you better we've developed this online survey that you can use to tell us about your experience with our programs, instructors and recreation facilities.Thank you in advance for taking the time to provide your feedback. Question Title * Which facility did you visit for your program? Allandale Recreation Centre East Bayfield Community Centre Holly Community Centre Holly Youth Centre Lampman Lane Community Centre Parkview 55+ Centre Eastview Arena Other (please specify) Question Title * Select the program area for the program you participated in: Preschool (birth – 5 yrs) Children’s (6-11 yrs) Youth (12-18 yrs) Adult Dance Fitness 55+ Fitness 55+ General Programs Skating Sport Aquatics Summer Camp Holiday (ie. March Break or Christmas Break Camps & Programs) Question Title * What day(s) of the week was your class? Monday Tuesday Wednesday Thursday Friday Saturday Sunday Question Title * What time were you at the facility? Morning Afternoon Evening All day Question Title * Is this the first time you have participated in a City of Barrie program? Yes No Question Title * Would you participate in one of our programs again? Yes No (If no why and can we improve on anything?) Question Title * Please tell us where you would generally look for information regarding recreation programs?(check all that apply) Recreation Barrie (Rec & Leisure Community Guide) Local newspapers Radio/TV Facebook Website Bulletin boards and signs at our facilities and in the community centres/schools Word of mouth Other (please specify) Question Title * We have recently updated the look and format of our seasonal recreation guide please answer the following questions to let us what you think of the new “Recreation Barrie” format. Strongly Agree Somewhat Agree Somewhat Disagree Strongly Disagree I like the overall appearance and formatting I like the overall appearance and formatting Strongly Agree I like the overall appearance and formatting Somewhat Agree I like the overall appearance and formatting Somewhat Disagree I like the overall appearance and formatting Strongly Disagree I find it easy to navigate and feel that it is user friendly I find it easy to navigate and feel that it is user friendly Strongly Agree I find it easy to navigate and feel that it is user friendly Somewhat Agree I find it easy to navigate and feel that it is user friendly Somewhat Disagree I find it easy to navigate and feel that it is user friendly Strongly Disagree I find the information in the guide to be useful and easy to find I find the information in the guide to be useful and easy to find Strongly Agree I find the information in the guide to be useful and easy to find Somewhat Agree I find the information in the guide to be useful and easy to find Somewhat Disagree I find the information in the guide to be useful and easy to find Strongly Disagree The new name “Recreation Barrie” clearly identifies the purpose of the guide. The new name “Recreation Barrie” clearly identifies the purpose of the guide. Strongly Agree The new name “Recreation Barrie” clearly identifies the purpose of the guide. Somewhat Agree The new name “Recreation Barrie” clearly identifies the purpose of the guide. Somewhat Disagree The new name “Recreation Barrie” clearly identifies the purpose of the guide. Strongly Disagree Please provide your suggestions/feedback on the new Recreation Barrie guide: Question Title * Please tell us what you thought of the program environment (check one) The space suited the program very well I felt comfortable during the program The program space was not appropriate for the program (please specify why or any other comments) Question Title * Select an option below that best describes your experience with staff during your program Wow! Staff went the extra mile! Staff answered all my questions Staff was somewhat helpful Staff was not helpful (please explain) Question Title * Overall how valuable did you find your program(s)? Wow, what a great deal! Good value for service Somewhat expensive N/A (no fee for this program) Far too expensive (please explain) Question Title * What was your general impression of the facility? Excellent Good Fair Poor N/A Facility Maintenance Staff Facility Maintenance Staff Excellent Facility Maintenance Staff Good Facility Maintenance Staff Fair Facility Maintenance Staff Poor Facility Maintenance Staff N/A Concession Concession Excellent Concession Good Concession Fair Concession Poor Concession N/A Signage within the facility Signage within the facility Excellent Signage within the facility Good Signage within the facility Fair Signage within the facility Poor Signage within the facility N/A Main lobby Main lobby Excellent Main lobby Good Main lobby Fair Main lobby Poor Main lobby N/A Washrooms Washrooms Excellent Washrooms Good Washrooms Fair Washrooms Poor Washrooms N/A Waiting areas Waiting areas Excellent Waiting areas Good Waiting areas Fair Waiting areas Poor Waiting areas N/A Comments Question Title * Did the program meet your overall expectations? It exceeded my expectations I was satisfied It did not meet my expectations (please specify) Question Title * Did your program involve the use of equipment? If so please rate the condition and suitability of the equipment. Excellent Good N/A Poor (please explain) Question Title * Did your program involve the use of a change room? If so please rate the following statements regarding the change rooms All of the time Some of the time Seldom Never I found the change room temperature too cold I found the change room temperature too cold All of the time I found the change room temperature too cold Some of the time I found the change room temperature too cold Seldom I found the change room temperature too cold Never I found the change room temperature too warm I found the change room temperature too warm All of the time I found the change room temperature too warm Some of the time I found the change room temperature too warm Seldom I found the change room temperature too warm Never The space was adequate The space was adequate All of the time The space was adequate Some of the time The space was adequate Seldom The space was adequate Never The showers and washrooms were in working order The showers and washrooms were in working order All of the time The showers and washrooms were in working order Some of the time The showers and washrooms were in working order Seldom The showers and washrooms were in working order Never The change room was clean The change room was clean All of the time The change room was clean Some of the time The change room was clean Seldom The change room was clean Never Please provide any additional comments on the change rooms? Question Title * Did you require child care services during your visit? No Yes (If Yes, did you use our child care?) Question Title * If you did use our child care, please rate your experience Excellent Good Poor What could we improve? Question Title * Did you participate in a Registered or Drop-In Program? Registered Program Drop-In Program Next