The purpose of this survey is to help IDEM understand how you currently use the public VFC search (http://vfc.idem.in.gov/) and what features would make it easier to use. Please take this short anonymous survey to help us improve your experience.
How do you normally access the public VFC search?

Question Title

* 1. How do you normally access the public VFC search?

How often do you use the public VFC search?

Question Title

* 2. How often do you use the public VFC search?

How often do you find what you are looking for just by using the public VFC search?

Question Title

* 3. How often do you find what you are looking for just by using the public VFC search?

How do you locate records that are not available in the public VFC search?

Question Title

* 4. How do you locate records that are not available in the public VFC search?

Which search function do you think is the most difficult to use in the public VFC search?

Question Title

* 5. Which search function do you think is the most difficult to use in the public VFC search?

How do you mainly search for records?

Question Title

* 6. How do you mainly search for records?

What do you like most about the public VFC search?

Question Title

* 7. What do you like most about the public VFC search?

What would you like to see improved or wish the public VFC search would do?

Question Title

* 8. What would you like to see improved or wish the public VFC search would do?

The new mapping functionality in the public VFC search improves my search experience.

Question Title

* 9. The new mapping functionality in the public VFC search improves my search experience.

How would you rate your overall experience using the public VFC search?

Question Title

* 10. How would you rate your overall experience using the public VFC search?

How likely is it that you would recommend the public VFC search?

Question Title

* 11. How likely is it that you would recommend the public VFC search?

Not At All Neutral Highly Likely
i We adjusted the number you entered based on the slider’s scale.
What is the primary reason for your score above?

Question Title

* 12. What is the primary reason for your score above?

All requests for public records must be submitted on State Form 55542. The form is easy to understand and complete.

Question Title

* 13. All requests for public records must be submitted on State Form 55542. The form is easy to understand and complete.

The Office of Records Management (ORM) staff are helpful and courteous.

Question Title

* 14. The Office of Records Management (ORM) staff are helpful and courteous.

Additional Comments:

Question Title

* 15. Additional Comments:

T