The purpose of this survey is to help IDEM understand how you currently use the public VFC search (http://vfc.idem.in.gov/) and what features would make it easier to use. Please take this short anonymous survey to help us improve your experience.

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* 1. How do you normally access the public VFC search?

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* 2. How often do you use the public VFC search?

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* 3. How often do you find what you are looking for just by using the public VFC search?

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* 4. How do you locate records that are not available in the public VFC search?

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* 5. Which search function do you think is the most difficult to use in the public VFC search?

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* 6. How do you mainly search for records?

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* 7. What do you like most about the public VFC search?

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* 8. What would you like to see improved or wish the public VFC search would do?

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* 9. The new mapping functionality in the public VFC search improves my search experience.

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* 10. How would you rate your overall experience using the public VFC search?

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* 11. How likely is it that you would recommend the public VFC search?

Not At All Neutral Highly Likely
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i We adjusted the number you entered based on the slider’s scale.

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* 12. What is the primary reason for your score above?

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* 13. All requests for public records must be submitted on State Form 55542. The form is easy to understand and complete.

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* 14. The Office of Records Management (ORM) staff are helpful and courteous.

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* 15. Additional Comments:

( Privacy & Cookie Notice

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