Truckee Home Energy & Comfort Survey

The Town of Truckee is developing an Equitable Decarbonization Funding Strategy to support a more equitable pathway to cleaner, healthier, and more energy-efficient homes. This survey is part of a broader community engagement process to better understand residents’ experiences, barriers, and priorities. Your responses will help shape program design and future funding and incentives, so they are accessible, inclusive, and responsive to community needs. The survey takes about 5–10 minutes, and survey respondents will be entered into a raffle for a gift card.

Please note: This survey is voluntary and your responses will be anonymized. Optional questions at the end ask for your contact information to stay in touch with the project team or to be entered into the raffle – this information will be disaggregated from your other responses.

Your Experience with Energy and Home Comfort

Question Title

1. Are you a renter or a homeowner? (Required.)

Renter

Homeowner

Other (please specify)

Question Title

2. What best describes the structure you live in? (Required.)

Single Family Home

Apartment

Condo

Mobile/Manufactured Home

Other (please specify)

Question Title

3. What energy- or comfort-related challenges do you face in your home? (check all that apply) (Required.)

High Energy Bills

Too Cold/Hot

Drafts

Issues with Appliances

Power Outages

Other (please specify)

Priority Home Upgrades

The Town is exploring support programs to offer financial aid to community members for the following upgrades:

Improving insulation (walls, attic, floors)
Fixing or improving ductwork and pipes
Replacing heating systems with heat pump systems
Replacing water heaters with heat pump systems
Installing battery storage for backup power

Question Title

4. Have you completed any of the following upgrades to your home already? (check all that apply) (Required.)

Insulation Upgrades

Ductwork Improvements

Heat Pump Heating/Cooling

Heat Pump Water Heater

Battery Storage

None of the above

Question Title

5. Which projects are you planning to complete or would be interested in completing with assistance? (check all that apply) (Required.)

Insulation Upgrades

Ductwork Improvements

Heat Pump Heating/Cooling

Heat Pump Water Heater

Battery Storage

Not Sure

None of the above

Question Title

6. What concerns do you have with making these home upgrades? (check all that apply) (Required.)

Upfront Payment

Increased Energy Bills

Disruption to Living Spaces

Hard to Find Contractors

Incentive Programs are Too Complicated

Rent Increase Concerns

Lack of Authority to Make Home Improvements (Renters)

Language Barriers

Permitting Barriers

Other (please specify)

Program Design

Question Title

7. The Town is considering designing a program to make energy efficiency and all-electric upgrades more accessible to you. What types of support would be the most valuable to you? (check top four) (Required.)

Rebates

No-Cost/Direct Installation

Assistance with Energy Bills

Guaranteed Energy Bill Savings

Discounted Appliances

Simple Application

Step-by-Step Technical Support

Rent Protections

Faster Permitting Processes

Trusted Contractor List

Other (please specify)

Question Title

8. What would be the best way to reach you and your community members about future support programs? (check all that apply) (Required.)

Text

Mail

Social Media

Schools

Community Organizations

Tabling at Events & Community Spaces

Healthcare Providers

Town Newsletters/Website

Contractors

Other (please specify)

Question Title

9. Are there specific outreach channels, community events/spaces, or organizations that you receive information from? (Required.)

Final Thoughts

Question Title

10. What should the Town know to design programs that work for you? (Required.)

Optional: Stay Connected

This information will not be connected to your responses and will be used only to follow up with program updates.

Question Title

11. Name

Question Title

12. Email

Question Title

13. Phone Number

Optional: Raffle Contact Information

If you would like to be entered into a gift card raffle, please leave your email address or phone number below. This information will only be used to contact you about the raffle.

Truckee Home Energy & Comfort Survey

Question Title

1. Are you a renter or a homeowner? (Required.)

Question Title

2. What best describes the structure you live in? (Required.)

Question Title

3. What energy- or comfort-related challenges do you face in your home? (check all that apply) (Required.)

Question Title

4. Have you completed any of the following upgrades to your home already? (check all that apply) (Required.)

Question Title

5. Which projects are you planning to complete or would be interested in completing with assistance? (check all that apply) (Required.)

Question Title

6. What concerns do you have with making these home upgrades? (check all that apply) (Required.)

Question Title

7. The Town is considering designing a program to make energy efficiency and all-electric upgrades more accessible to you. What types of support would be the most valuable to you? (check top four) (Required.)

Question Title

8. What would be the best way to reach you and your community members about future support programs? (check all that apply) (Required.)

Question Title

9. Are there specific outreach channels, community events/spaces, or organizations that you receive information from? (Required.)

Question Title

10. What should the Town know to design programs that work for you? (Required.)

Question Title

11. Name

Question Title

12. Email

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13. Phone Number

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14. Email address

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15. Phone Number

Truckee Home Energy & Comfort Survey

Question Title

* 1. Are you a renter or a homeowner? (Required.)

Question Title

* 2. What best describes the structure you live in? (Required.)

Question Title

* 3. What energy- or comfort-related challenges do you face in your home? (check all that apply) (Required.)

Question Title

* 4. Have you completed any of the following upgrades to your home already? (check all that apply) (Required.)

Question Title

* 5. Which projects are you planning to complete or would be interested in completing with assistance? (check all that apply) (Required.)

Question Title

* 6. What concerns do you have with making these home upgrades? (check all that apply) (Required.)

Question Title

* 7. The Town is considering designing a program to make energy efficiency and all-electric upgrades more accessible to you. What types of support would be the most valuable to you? (check top four) (Required.)

Question Title

* 8. What would be the best way to reach you and your community members about future support programs? (check all that apply) (Required.)

Question Title

* 9. Are there specific outreach channels, community events/spaces, or organizations that you receive information from? (Required.)

Question Title

* 10. What should the Town know to design programs that work for you? (Required.)

Question Title

* 11. Name

Question Title

* 12. Email

Question Title

* 13. Phone Number

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* 14. Email address

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* 15. Phone Number

1. Are you a renter or a homeowner? (Required.)

2. What best describes the structure you live in? (Required.)

3. What energy- or comfort-related challenges do you face in your home? (check all that apply) (Required.)

4. Have you completed any of the following upgrades to your home already? (check all that apply) (Required.)

5. Which projects are you planning to complete or would be interested in completing with assistance? (check all that apply) (Required.)

6. What concerns do you have with making these home upgrades? (check all that apply) (Required.)

7. The Town is considering designing a program to make energy efficiency and all-electric upgrades more accessible to you. What types of support would be the most valuable to you? (check top four) (Required.)

8. What would be the best way to reach you and your community members about future support programs? (check all that apply) (Required.)

9. Are there specific outreach channels, community events/spaces, or organizations that you receive information from? (Required.)

10. What should the Town know to design programs that work for you? (Required.)

11. Name

12. Email

13. Phone Number

14. Email address

15. Phone Number