Settlement Services Satisfaction Survey 2020-2021

Settlement Services is a program offered by Sea to Sky Community Services (SSCS) that you recently participated in.

Tell us how we did

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* 1. Are you satisfied with the content of the Settlement Services program? (Think of things like the subjects or topics discussed during the program and the materials used.)

Very satisfied

Mostly satisfied

Somewhat satisfied

Mostly unsatisfied

Not satisfied at all

Comments and suggestions:

Question Title

* 2. Are you satisfied with how the Settlement Services program was delivered? (Think of things like the program time and location, your ability to speak with staff and ask questions, or whether there were opportunities to participate and learn.)

Very satisfied

Mostly satisfied

Somewhat satisfied

Mostly unsatisfied

Not satisfied at all

Comments and suggestions:

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* 3. What was the most valuable thing you learned about in the Settlement Services program?

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* 4. What was your favourite part of the program?

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* 5. Are there any changes you can suggest that would make the program better?

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* 6. Would you like to share a story or let us know how attending Settlement Services has had a positive impact on you?

Any problems? We want to know!

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* 7. Did you have problems accessing or using our service during COVID-19?

Yes

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* 8. If yes, please let us know details.

Services were not available

I did not have the technology needed to participate

I did not hear about available services

SSCS communications were unclear

I was unable to contact an SSCS employee

Please provide details and suggestions regarding the problems you had, so that we can improve:

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* 9. Rate your experience with our agency during COVID-19.

Not Satisfied at all

Mostly Unsatisfied

Somewhat Satisfied

Mostly Satisfied

Very Satisfied

Not Satisfied at all

Mostly Unsatisfied

Somewhat Satisfied

Mostly Satisfied

Very Satisfied

Comment

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* 10. What areas can we improve?

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* 11. Did we do something that you really appreciated?

Have more to say?

Question Title

* 1. Are you satisfied with the content of the Settlement Services program? (Think of things like the subjects or topics discussed during the program and the materials used.)

Question Title

* 2. Are you satisfied with how the Settlement Services program was delivered? (Think of things like the program time and location, your ability to speak with staff and ask questions, or whether there were opportunities to participate and learn.)

Question Title

* 3. What was the most valuable thing you learned about in the Settlement Services program?

Question Title

* 4. What was your favourite part of the program?

Question Title

* 5. Are there any changes you can suggest that would make the program better?

Question Title

* 6. Would you like to share a story or let us know how attending Settlement Services has had a positive impact on you?

Question Title

* 7. Did you have problems accessing or using our service during COVID-19?

Question Title

* 8. If yes, please let us know details.

Question Title

* 9. Rate your experience with our agency during COVID-19.

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* 10. What areas can we improve?

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* 11. Did we do something that you really appreciated?

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* 12. Would you like us to follow up with you regarding your responses? If so, please leave your name and contact information.