The City of Saline routinely monitors for contaminants in your drinking water according to Federal and State laws. This includes testing at the source of our wells, our water treatment plant, and at rotating locations throughout the distribution system. While there are no known contaminate concerns related to city drinking water, from time to time due to a variety of reasons, residents may experience brown or rust colored water.

Brown or rust colored water occurs naturally in a home and is not harmful to drink. The vast majority of brown water cases are resolved by running the faucet for three to five minutes. Common causes of brown water include:

1.      Stagnant conditions such as using a faucet after prolonged absence or infrequent use of certain faucets and toilets.
2.      Aging water heater or sediment in the water heater occurring naturally over time, this is especially true if the discoloration is more noticeable when running hot water.
3.      Aging infrastructure either in the home itself or along the main water supply.
4.      High water usage in the area.

Residents are encouraged to run their water following any brown water event to help clear the lines and report the event using this survey tool.

Pervasive brown water issues, meaning the water does not clear up after more than ten minutes of running a faucet, should also be reported to the Saline Department of Public Works by calling 734-429-5624 during weekdays or the Saline non-emergency police line 734-429-7911 during evenings and weekends.  

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* 1. Name:

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* 2. Address associated with complaint:

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* 3. Email address:

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* 4. In some cases it may be necessary to take a water sample or follow-up on the complaint to get more details. Please provide the best number to reach you:

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* 5. Date and time of brown water complaint:

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Time

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* 6. Please describe the extent and nature of the brown water:

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* 7. Please share any other comments you feel may be relevant:

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