Brown or rust colored water may occur naturally in a home for a variety of reasons related to certain plumbing conditions, inactivity, high water use in an area, or stagnant water conditions. Residents are encouraged to run their water for five to ten minutes following any brown water event to help clear the lines and report the event using this survey tool. Pervasive brown water issues, meaning the water does not clear up after more than ten minutes of running a faucet, should also be reported to the Saline Department of Public Works by calling 734-429-5624 during weekdays or the Saline non-emergency police line 734-429-7911 during evenings and weekends. 

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* 1. Name:

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* 2. Address associated with complaint:

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* 3. In some cases it may be necessary to take a water sample or follow-up on the complaint to get more details. Please provide the best number to reach you:

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* 4. Date and time of brown water complaint:

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Time

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* 5. Please describe the extent and nature of the brown water:

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* 6. Please share any other comments you feel may be relevant:

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