E-mail: Signing up for Records Access (for patients)

1. Default Section

100% of survey complete.

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1. What is your name, post-code and e-mail address

Name: *

Postal Code: *

Mobile phone number

Email Address: *

Home phone Number:

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2. I am doing this questionnaire for myself?

Yes

If you answered NO then please state your name and relationship to the patient

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3. Can you read and understand English ?

Yes

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4. Have you registered for ordering repeat prescriptions and booking appointments on-line?

Yes

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5. Are you happy to use passwords to access your record?

Yes

Other (please specify)

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6. After you have been to the doctor or to the hospital, you can check if the encounter has been recorded and what was discussed. Do you agree this is a good reason to have access to your records?

Yes

Other (please specify)

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7. Would you like to feedback what you think of the Records Access system?

Yes

If yes then please inform the Patient Participation Group, Practice Staff, Practice Manager or send an email to htmcpatient@nhs.net or write in the box below

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8. There maybe an instance when accessing your medical records online, you may read some information that could be shocking or upsetting. What do you do if this happens and you cannot speak to your doctor / nurse immediately?

Not view the test results but wait until you see the doctor / nurse

Panic and get worked up

Look at some of the recommended websites under self care on www.htmc.co.uk

Wait and contact the practice the next working day

Contact 111 to get further information

Contact GoToDoc, the Out of Hours service (details available at www.htmc.co.uk)

Go to A&E for further help

Other (please specify)

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9. You see a new letter has arrived in your electronic health record. You open up the letter to find it is about another patient in the practice. What do you do?

Read it then tell others what the person suffers with

Inform the practice

Stay quiet and not tell anybody about it

Other (please specify)

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10. Would it upset you if you read something somebody else has said about you with regards to your health?

Yes - I don't want this information kept in my record

Yes - You should not believe what others say

Yes - This could destroy our relationship

Don't know

Other (please specify)

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11. Do you feel you understand what Records Access means?

Yes

Other (please specify)

Feel free to write any comments especially if you say No to the evaluation part of this questionnaire.
If you would like any information regarding this questionnaire contact the practice directly or
via e-mail (htmcpatient@nhs.net)