Each year, thousands of low-income people who need civil legal help call the Montana Legal Services Association (MLSA). In 2016 alone, there were over 6,500 applicants and unfortunately, MLSA was unable to help everyone. We are asking for your help in deciding which services are the most important. Please take a few minutes to complete this survey. Upon completion, you will be entered into a drawing to win 1 of 10 $20 pre-paid debit cards or an amazon gift card. The survey should take approximately 10 minutes. Thank you for your time.

Please rate the importance to you of providing each type of service by choosing a number from 1 (least important) to 5 (most important) for each question.


  Least Important
2 3 4 Most Important
Security deposits
Denials of public housing, Section 8, rent vouchers, and other housing subsidies
Shut-offs of heat, electricity, gas, or water
Lock-outs preventing tenants’ entry into homes and taking tenants’ belongings
Poor housing conditions and landlords’ failure to repair rental properties
Housing-related discrimination based on race, sex, disability, age or other illegal factors
Matters specific to mobile home parks
Excessive/High unfair fees imposed by landlord
Other housing problem (please explain):