Community Survey

At the Portage Lake District Library, we're developing a strategic plan for the next 3 years. Your ideas and input are valuable to the future of our library. Please complete this survey by Thursday, June 7. Print copies of the survey are available at the library.

Please respond only once per individual.

* 1. What is your gender?

* 2. How old are you?

* 3. Are you a PLDL cardholder?

* 4. Please indicate what community you live in.

* 5. How often do you visit the library?

* 6. How do you find out about PLDL services and events? (check all that apply)

* 7. Does information about services and events meet your needs?

* 8. How would you rate each of the following services?

  Excellent Good Fair Poor Don't know/ Not applicable
Customer Service
Collection (books, DVDs, music, magazines, etc.)
Programs (classes, storytimes, speakers, authors, etc.)
PLDL web presence (website, social media, newsletters)
Computer, printers and internet
Building
Electronic services (downloadable books, mags, learning tools, etc.)

* 9. How do you use the library? (check all that apply)

* 10. How would you rate your satisfaction with the library?

* 11. Are there additional services you would like to see offered at the library?

* 12. Do you find the space at PLDL satisfactory for your use? For example: availability of public meeting space, tables and seating space, space between shelves, space for movement, availability of public computers, power outlets, etc.

* 13. Are you comfortable during your use of the library? For example: space considerations as above, welcoming and helpful assistance, acceptable noise and congestion level, etc.

* 14. PLDL is open Monday-Thursday 10am-8pm, Friday 10am-5pm, and Saturday 10am-3pm. Are the library's open hours satisfactory?

T