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* 1. Technician's Name

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* 2. Date

When did you visit?

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* 3. Customer Type

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* 4. Type of Interaction

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* 5. Quality of Service

  Strongly Agree Agree Neutral Disagree Strongly Disagree
Were you waited on in a timely manner?
Were department staff friendly and courteous?
Were department staff knowledgeable and professional?

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* 6. Overall Satisfaction

  Very Satisfied Somewhat Satisfied Neither Satisfied or Dissatisfied Somewhat Dissatisfied Very Dissatisfied
Overall, how satisfied are you with the customer service you received?

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* 7. General Comments

The results of this survey are subject to public records laws in the State of Georgia. You are under no obligation to provide any identifying information, however, if you would like us to contact you to follow up on any comments, suggestions, or concerns that you have about Construction Permit, Business License or Code Enforcement processes, please provide your contact information below:

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* 8. Name

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* 9. Phone Number

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* 10. Email

Augusta Planning and Development Department
Robert Sherman, Deputy Director
1815 Marvin Griffin Road Augusta, GA. 30906
Phone: (706) 312-5050

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