CARE Path
Every voice matters on the path to better care

Thank you for taking the time to provide FCHC feedback on your experience! Please think about your last visit to FCHC when answering the below questions.

Question Title

* 1. How likely is it that you would recommend Family Care Health Centers to a friend or family member?

NOT AT ALL LIKELY

EXTREMELY LIKELY

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* 2. How would you rate your overall experience with your last visit?

Poor

Fair

Good

Very Good

Poor

Fair

Good

Very Good

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* 3. Which Family Care Health Center did you visit?

Carondelet on Holly Hills and Michigan

Forest Park Southeast on Manchester

Rung

Places for People

Question Title

* 4. Which department(s) did you see at your last visit?

Behavioral Health

Chiropractic Medicine

Dentistry

Family Medicine

Lab

Nutrition

Obstetrics and Gynecology

Optometry

Pediatrics

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* 5. How friendly was the front desk?

Very friendly

Somewhat friendly

Somewhat unfriendly

Very unfriendly

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* 6. How helpful was the front desk staff?

Very helpful

Somewhat helpful

Not so helpful

Not at all helpful

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* 7. How well did your Nurse/Medical Assistant answer your questions?

Very well

Somewhat well

Not so well

Not at all well

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* 8. How well did your Provider (Doctor/Nurse Practitioner) answer your questions?

Very well

Somewhat well

Not so well

Not at all well

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* 9. How well does your Provider (Doctor/Nurse Practitioner) listen to your needs?

Very well

Somewhat well

Not so well

Not at all well

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* 10. How did you feel about the length of time you spent waiting while at the clinic?

I spend way too much time waiting.

I spend a little too much time waiting.

I spend some time waiting.

I don't wait much at all.

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* 11. How do you feel about the amount of time your Provider (Doctor/Nurse Practitioner) spends with you?

Spends a very good amount of time with me.

Spends a good amount of time with me.

Spends a fair amount of time with me.

Spends a poor amount of time with me.

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* 12. How do you feel about the following statement? My Provider (Doctor/Physician Assistant/Nurse Practitioner) gives me information I can understand.

Completely agree

Somewhat agree

Somewhat disagree

Completely disagree

CARE Path
Every voice matters on the path to better care

Question Title

* 1. How likely is it that you would recommend Family Care Health Centers to a friend or family member?

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* 2. How would you rate your overall experience with your last visit?

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* 3. Which Family Care Health Center did you visit?

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* 4. Which department(s) did you see at your last visit?

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* 5. How friendly was the front desk?

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* 6. How helpful was the front desk staff?

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* 7. How well did your Nurse/Medical Assistant answer your questions?

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* 8. How well did your Provider (Doctor/Nurse Practitioner) answer your questions?

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* 9. How well does your Provider (Doctor/Nurse Practitioner) listen to your needs?

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* 10. How did you feel about the length of time you spent waiting while at the clinic?

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* 11. How do you feel about the amount of time your Provider (Doctor/Nurse Practitioner) spends with you?

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* 12. How do you feel about the following statement? My Provider (Doctor/Physician Assistant/Nurse Practitioner) gives me information I can understand.

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* 13. Is there anything we could have done to improve your visit?

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* 14. We will only contact you if you have a significant complaint we need to address.

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* 15. We will only call you if you have a significant complaint we need to address.

CARE PathEvery voice matters on the path to better care

Question Title

* 1. How likely is it that you would recommend Family Care Health Centers to a friend or family member?

Question Title

* 2. How would you rate your overall experience with your last visit?

Question Title

* 3. Which Family Care Health Center did you visit?

Question Title

* 4. Which department(s) did you see at your last visit?

Question Title

* 5. How friendly was the front desk?

Question Title

* 6. How helpful was the front desk staff?

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* 7. How well did your Nurse/Medical Assistant answer your questions?

Question Title

* 8. How well did your Provider (Doctor/Nurse Practitioner) answer your questions?

Question Title

* 9. How well does your Provider (Doctor/Nurse Practitioner) listen to your needs?

Question Title

* 10. How did you feel about the length of time you spent waiting while at the clinic?

Question Title

* 11. How do you feel about the amount of time your Provider (Doctor/Nurse Practitioner) spends with you?

Question Title

* 12. How do you feel about the following statement? My Provider (Doctor/Physician Assistant/Nurse Practitioner) gives me information I can understand.

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* 13. Is there anything we could have done to improve your visit?

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* 14. We will only contact you if you have a significant complaint we need to address.

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* 15. We will only call you if you have a significant complaint we need to address.

CARE Path
Every voice matters on the path to better care