Triage Health Conference 2026 - Post-Test Retake (Prof - Day 1)

Post-Test Retake

Thank you for completing the evaluation!

If you are a professional seeking continuing education credit, please complete the post-test below. Note: Nurses and social workers are required to receive a passing grade (80%) on the post-test.

You must indicate the type of certificate you are requesting on the post-test to receive continuing education credit.

If you have any questions, please email sw@triagecancer.org

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1. First Name: (Required.)

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2. Last Name: (Required.)

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3. Email Address: (Required.)

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4. Are you seeking continuing education/contact hours/professional developmental credits? (Required.)

Yes, Social Work through ASWB

Yes, Social Work for NY licensed social workers through NYSED

Yes, Nurse

Yes, Board Certified Patient Advocate

Yes, HR Professionals through SHRM

Yes, Attorney

Yes, Community Health Worker

Yes, General Certificate of Attendance

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5. Is there a second type of certificate you are requesting? (Required.)

Yes, Social Work through ASWB

Yes, Social Work for NY licensed social workers through NYSED

Yes, Nurse

Yes, Board Certified Patient Advocate

Yes, HR Professionals through SHRM

Yes, Attorney

Yes, Community Health Worker

Yes, General Certificate of Attendance

None

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6. If you are an attorney seeking CLE, indicate which state(s) would you like credit for.

California

Texas

New York

North Carolina

Illinois

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7. If you are an attorney seeking CLE, please provide you bar number(s)

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8. If you are an attorney seeking credit, please include the code provided during day 1

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9. I certify that I attended the entire length of the training (approx. 5 hours per day) (Required.)

Yes

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10. What is a common the math problem used to figure out total costs for a health insurance plan and medical care for the year?

A. Deductible + co-payments + co-insurance

B. Monthly premium + deductible + co-payments + co-insurance + out-of-pocket maximum

C. (Monthly premium x 12) + out-of-pocket maximum

D. (Monthly premium x 12) + deductible

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11. When enrolling in Medicare how many Medicare Options are there to choose from?

A. Three options: Original Medicare, Medicare Advantage, or a Medigap Plan

B. Two options: Original Medicare or Medicare Advantage

C. One option: Original Medicare

D. Four options: Medicare Part A, Medicare Part B, Medicare Part C, or Medicare Plan E

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12. What is the likelihood of an external health insurance appeal being decided in favor of the patient?

A. Up to 60%

B. Less than 20%

C. Up to 80%

D. Less than 1%

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13. What factors can contribute to financial toxicity

A. Health insurance status

B. Employment changes

C. Life Changes

D. All of the above

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14. The ACA prohibits insurance companies from:

A. Setting annual or lifetime limits

B. Denying coverage based on a pre-existing condition

C. Charging someone more based on gender

D. All of the above

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15. Eligibility for financial assistance in the State Health Insurance Marketplaces is based on:

A. Household size

B. Age

C. Income level

D. A and C only

E. All of the Above

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16. In most states, insurance companies can consider the following when deciding what to charge consumers:

A. Where someone lives

B. Their age

C. If they smoke

D. All of the above

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17. What should you compare when shopping for a health insurance plan?

A. Cost share amount

B. Out-of-pocket maximum

C. Provider Network

D. Formulary

E. All of the above

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18. When should people review their health insurance options?

A. Every Year

B. When changing jobs

C. When they are diagnosed with cancer

D. A & B

E. All of the above

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19. If someone is losing their employer-sponsored health insurance, which law may be helpful?

A. HIPAA

B. EMTALA

C. COBRA

D. WHCRA

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20. Generally, what are the two levels of appeal available to an individual who has had a claim denied?

A. Internal and Independent

B. Primary and secondary

C. First and second

D. Internal and external

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21. When gathering evidence for an appeal, one should gather

A. A letter of support from their healthcare provider

B. The results of tests/procedures related to the requested care

C. Notes from your healthcare provider on the medical care provided, including how you responded to treatment

D. Current medical literature or studies documenting the medical effectiveness of the requested services for experimental or investigational treatments

E. All of the above

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22. When submitting an internal appeal, the insurer must make a decision within _____ for a post-treatment appeal.

A. 30 days

B. 72 hours

C. 60 days

D. 90 days

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23. Which of the following is often the first step in appealing a denial?

A. Accept the denial and pay the bill

B. Contact the insurance company

C. File away the denial to deal with it later

D. Complain to your healthcare team

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24. When a delay in care would jeopardize one’s life, health, or ability to attain, maintain, or regain maximum function they can:

A. File an expedited external appeal at the same time as an internal appeal

B. File an expedited external appeal 72 hours after an asking for internal appeal

C. Skip the internal appeal and only file an external appeal

D. Ask for a reconsideration

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25. The No Surprises Act

A. Is the law in all 50 states

B. Covers bills from out-of-network ground ambulances

C. Applies in situations where a patient had no choice but to use an out-of-network provider

D. A & C only

E. None of the above

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26. Which of the following statements about medical debt is correct?

A. Men are more likely to have medical debt than women

B. Having medical debt increases the likelihood that someone will cut back on other essentials such as food.

C. Medical debt is only an issue for the elderly and those with disabilities.

D. Medical debt is not a significant issue as long as someone has health insurance

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27. Clutter in one’s home could be a source of

A. Stress

B. Income

C. Anxiety

D. All of the above

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28. One website that allows you to find out who are your elected officials is________.

A. CommonCause.org

B. Findyourofficial.org

C. Electionofficialfinder.org

D. None of the above

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29. Which actions are considered to be legislative advocacy?

A. Communicating with your elected officials on social media, by email, or in-person

B. Joining a cancer advocacy organization’s advocacy efforts

C. Learning about an issue or bill, and then sharing it through social media

D. Attending a town hall or community event hosted by your elected officials

E. All of the above

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30. Even if you don’t need help, sharing your story with an elected official is good because___________.

A. They are often looking for a real life, personal story from their own district to demonstrate the need for legislation.

B. Your story is profound and interesting to everybody.

C. Your elected official may be able to help you specifically.

D. Your elected official loves a good story and may extend a meeting with you.

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31. Which actions are considered to be policy advocacy?

A. Writing comments on regulations

B. Changing policies with your employer, school, or hospital

C. Contacting your elected officials to share your story and/or advocate for a particular policy issue

D. All of the above

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32. Which of the following are generally good practice for engaging in media advocacy using social media?

A. Follow/like your elected officials and other leaders who you want to hear from and engage with on social media.

B. Search for relevant hashtags and terms on Twitter and Facebook and find information on issues you care about.

C. Communicate with elected officials and those influences on social media by starting a conversation, using their handle (@username) in your Tweet or Facebook post.

D. All of the above

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33. Meeting with a federal, state, or local agency to change a policy is an example of which type of advocacy?

A. Community advocacy

B. Media advocacy

C. Legislative advocacy

D. Policy advocacy

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34. If you don’t feel you can or want to advocate on your own, you can______

A. Join an organization’s advocacy efforts.

B. Do nothing and hope for the best.

C. Complain to your friends and hope they do something about it.

D. Vote.

E. A and D

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35. Which of the following elections should you vote in?

A. Federal elections (e.g., for President, Senators and Congresspeople)

B. State elections (e.g., for Governor)

C. Federal elections for President

D. Local elections (e.g., mayor, city council, etc.)

E. All of the above

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36. Which of the following are important to remember while engaging in legislative advocacy?

A. I shouldn’t bother meeting with an elected official who I don’t agree with

B. Form emails are not impactful

C. Individual stories matter

D. I should only ask for a meeting when the legislative session is over

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37. Medigap plans are available to individuals who have

A. A Marketplace plan

B. Original Medicare

C. Medicare Part C

D. All of the above

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38. Which of the following are ways to be eligible for Medicare?

A. Be over the age of 65

B. Have a low income

C. Received SSDI payments for 2 years

D. A & C

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39. What are some of the benefits of a Part C (Medicare Advantage) Plan?

A. They may cover prescription drugs

B. They may have an out of pocket maximum

C. They may cover additional services (e.g., vision and dental care)

D. All of the above

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40. Medicare Part B has a _________ cost-share.

A. 50/50%

B. 70/30%

C. 80/20%

D. 75/25%

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41. During open enrollment Medicare beneficiaries can:

A. Switch from Original Medicare to Medicare Advantage

B. Change Medicare Advantage Plans

C. Charge Part D Plans

D. All of the above

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42. Medicare Part B does NOT have a

A. Deductible

B. Premium

C. Out-of-Pocket Maximum

D. Cost-Share

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43. Individuals who work beyond 65 may be eligible for a _________ to enroll in Medicare when they retire.

A. Grace period

B. Penalty

C. Special enrollment period

D. Exception

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44. If someone is not eligible for FMLA leave, what other options might be useful?

A. State leave laws

B. Employer policies

C. Reasonable accommodations through the ADA or State law

E. All of the above

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* 1. First Name: (Required.)

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* 2. Last Name: (Required.)

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* 3. Email Address: (Required.)

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* 4. Are you seeking continuing education/contact hours/professional developmental credits? (Required.)

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* 5. Is there a second type of certificate you are requesting? (Required.)

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* 6. If you are an attorney seeking CLE, indicate which state(s) would you like credit for.

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* 7. If you are an attorney seeking CLE, please provide you bar number(s)

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* 8. If you are an attorney seeking credit, please include the code provided during day 1

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* 9. I certify that I attended the entire length of the training (approx. 5 hours per day) (Required.)

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* 10. What is a common the math problem used to figure out total costs for a health insurance plan and medical care for the year?

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* 11. When enrolling in Medicare how many Medicare Options are there to choose from?

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* 12. What is the likelihood of an external health insurance appeal being decided in favor of the patient?

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* 13. What factors can contribute to financial toxicity

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* 14. The ACA prohibits insurance companies from:

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* 15. Eligibility for financial assistance in the State Health Insurance Marketplaces is based on:

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* 16. In most states, insurance companies can consider the following when deciding what to charge consumers:

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* 17. What should you compare when shopping for a health insurance plan?

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* 18. When should people review their health insurance options?

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* 19. If someone is losing their employer-sponsored health insurance, which law may be helpful?

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* 20. Generally, what are the two levels of appeal available to an individual who has had a claim denied?

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* 21. When gathering evidence for an appeal, one should gather

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* 22. When submitting an internal appeal, the insurer must make a decision within _____ for a post-treatment appeal.

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* 23. Which of the following is often the first step in appealing a denial?

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* 24. When a delay in care would jeopardize one’s life, health, or ability to attain, maintain, or regain maximum function they can:

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* 25. The No Surprises Act

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* 26. Which of the following statements about medical debt is correct?

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* 27. Clutter in one’s home could be a source of

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* 28. One website that allows you to find out who are your elected officials is________.

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* 29. Which actions are considered to be legislative advocacy?

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* 30. Even if you don’t need help, sharing your story with an elected official is good because___________.

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* 31. Which actions are considered to be policy advocacy?

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* 32. Which of the following are generally good practice for engaging in media advocacy using social media?

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* 33. Meeting with a federal, state, or local agency to change a policy is an example of which type of advocacy?

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* 34. If you don’t feel you can or want to advocate on your own, you can______

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* 35. Which of the following elections should you vote in?

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* 36. Which of the following are important to remember while engaging in legislative advocacy?

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* 37. Medigap plans are available to individuals who have

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* 38. Which of the following are ways to be eligible for Medicare?

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* 39. What are some of the benefits of a Part C (Medicare Advantage) Plan?

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* 40. Medicare Part B has a _________ cost-share.

1. First Name: (Required.)

2. Last Name: (Required.)

3. Email Address: (Required.)

4. Are you seeking continuing education/contact hours/professional developmental credits? (Required.)

5. Is there a second type of certificate you are requesting? (Required.)

6. If you are an attorney seeking CLE, indicate which state(s) would you like credit for.

7. If you are an attorney seeking CLE, please provide you bar number(s)

8. If you are an attorney seeking credit, please include the code provided during day 1

9. I certify that I attended the entire length of the training (approx. 5 hours per day) (Required.)

10. What is a common the math problem used to figure out total costs for a health insurance plan and medical care for the year?

11. When enrolling in Medicare how many Medicare Options are there to choose from?

12. What is the likelihood of an external health insurance appeal being decided in favor of the patient?

13. What factors can contribute to financial toxicity

14. The ACA prohibits insurance companies from:

15. Eligibility for financial assistance in the State Health Insurance Marketplaces is based on:

16. In most states, insurance companies can consider the following when deciding what to charge consumers:

17. What should you compare when shopping for a health insurance plan?

18. When should people review their health insurance options?

19. If someone is losing their employer-sponsored health insurance, which law may be helpful?

20. Generally, what are the two levels of appeal available to an individual who has had a claim denied?

21. When gathering evidence for an appeal, one should gather

22. When submitting an internal appeal, the insurer must make a decision within _____ for a post-treatment appeal.

23. Which of the following is often the first step in appealing a denial?

24. When a delay in care would jeopardize one’s life, health, or ability to attain, maintain, or regain maximum function they can:

25. The No Surprises Act

26. Which of the following statements about medical debt is correct?

27. Clutter in one’s home could be a source of

28. One website that allows you to find out who are your elected officials is________.

29. Which actions are considered to be legislative advocacy?

30. Even if you don’t need help, sharing your story with an elected official is good because___________.

31. Which actions are considered to be policy advocacy?

32. Which of the following are generally good practice for engaging in media advocacy using social media?

33. Meeting with a federal, state, or local agency to change a policy is an example of which type of advocacy?

34. If you don’t feel you can or want to advocate on your own, you can______

35. Which of the following elections should you vote in?

36. Which of the following are important to remember while engaging in legislative advocacy?

37. Medigap plans are available to individuals who have

38. Which of the following are ways to be eligible for Medicare?

39. What are some of the benefits of a Part C (Medicare Advantage) Plan?

40. Medicare Part B has a _________ cost-share.

41. During open enrollment Medicare beneficiaries can:

42. Medicare Part B does NOT have a

43. Individuals who work beyond 65 may be eligible for a _________ to enroll in Medicare when they retire.

44. If someone is not eligible for FMLA leave, what other options might be useful?