Customer Survey

To be in with a chance to win an iPad Mini, please complete this short survey about your experience with us today.

We estimate that it will only take you 3 minutes in total. Your answers are completely anonymous and will not be shared.

Thank you for taking the time to provide us your feedback.

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* 2. Using the same scale, where 10 is extremely satisfied and 0 is extremely dissatisfied, how satisfied were you with each of the following today?

  0 (Extremely Dissatisfied) 1 2 3 4 5 6 7 8 9 10 (Extremely Satisfied)
Good exchange rate
Availability of the currency / amount you wanted
Efficiency of process

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* 4. Which of the following, if any, were reasons for choosing us today?
PLEASE TICK ALL THAT APPLY

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* 5. Why did you purchase travel money for your trip?
PLEASE SELECT ALL THAT APPLY

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* 6. If our Click & Collect service was not available, what would your alternative be?

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* 7. Please rank the following factors in order of importance when choosing your Travel Money provider for a Click & Collect transaction (just drag the answers to the order of importance):

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* 8. Thinking about the money you will spend on this trip, what percentage do you think you will spend using each of these methods?
Total should equal 100%.

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* 9. Regarding your Travel Money transaction prior to this one, please select which provider was used.

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* 11. In 2020, how many overseas leisure trips do you anticipate taking?

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* 12. Please indicate your gender

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* 13. Please indicate your age

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* 14. Which of the following best describes your current job level?

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* 15. Please indicate which region you live in?

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* 16. If you are the winner of our competition, how would you like to be contacted?

Click here for the Competition Terms and Conditions.

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