Client Satisfaction Surveys FY24 Question Title * 1. Program Staff treated me with honesty and respect Yes No Question Title * 2. Program Staff maintained confidentiality Yes No Question Title * 3. Program Staff provided me with other resources/referrals if they were unable to meet my needs Yes No Does not apply to me Question Title * 4. Program Staff were easy to reach by phone and/or email Yes No Question Title * 5. The program I was enrolled in helped me achieve my goals (Case Management/Employment & Education Programs, Etc.) Yes No Does not apply to me Question Title * 6. I am satisfied with my overall experience with the program I am enrolled in (Case Management/ Employment & Education Programs, Etc.) Yes No Does not apply to me Question Title * 7. I was able to access program services during available office hours (Mon-Thurs 7:30AM-5:00PM) Yes No Question Title * 8. Based on your experience, would you recommend NECAC to a friend? Yes No Question Title * 9. Do you feel comfortable visiting a NECAC office for needed services? Yes No Question Title * 10. Additional Comments Done
