The National Standards for Volunteer Involvement are the intellectual property of Volunteering Australia. They are recognised within Australia as the best practice framework for volunteer involvement.

As the owners of the National Standards for Volunteer Involvement, Volunteering Australia has endorsed its Foundation Members, the State and Territory Peak Bodies for Volunteering, as being the sole organisations authorised to deliver training and develop resources on the National Standards for Volunteer Involvement.

Question Title

1. Standard 1: Leadership and Management

  Met Partially Met Not Met
1.1 Responsibilities for leading and managing volunteer involvement are defined and supported.
1.2 Policies and procedures applying to volunteers are communicated, understood, and implemented by all relevant staff across the organisation.
1.3 The organisation’s risk management processes are applied to the organisation’s volunteer involvement.
1.4 Volunteer involvement records are maintained.
1.5 Processes are in place to manage relationships with partner agencies in collaborative volunteer activities. (This criteria only applies to organisations working with other organisations in a collaborative activity involving volunteers and/or sharing responsibility for particular volunteers).

Question Title

2. Standard 2: Commitment to Volunteer Involvement

  Met Partially Met Not Met
2.1 The organisation publicly declares its intent, purpose and commitment to involving volunteers.
2.2 Volunteer involvement is planned and designed to contribute directly to the organisation’s purpose, goals and objectives.
2.3 Resources (including time, funds, equipment and technology) are allocated for volunteer involvement.

Question Title

3. Standard 3: Volunteer Roles

  Met Partially Met Not Met
3.1 Volunteer roles are designed to contribute to the organisation’s purpose, goals and objectives.
3.2 Volunteer roles are appropriate for the community, service user or stakeholder groups with which the organisation works.
3.3 Volunteer roles are defined, documented and communicated.
3.4 Volunteer roles are reviewed with input from volunteers and employees.

Question Title

4. Standard 4: Recruitment and Selection

  Met Partially Met Not Met
4.1 If the organisation recruits volunteers, it uses planned approaches to attract volunteers with relevant interests, knowledge, skills or attributes.
4.2 Potential volunteers are provided with relevant information about the organisation, the volunteer role and the recruitment and selection process.
4.3 Volunteers are selected based on interest, knowledge, skills or attributes relevant to the role, and consistent with anti-discrimination legislation.
4.4 Screening processes are applied to volunteer roles that help maintain the safety and security of service users, employees, volunteers and the organisation.

Question Title

5. Standard 5: Support and Development

  Met Partially Met Not Met
5.1 Volunteers are provided with orientation relevant to their role and responsibility.
5.2 Volunteers’ knowledge and skills are reviewed to identify support and development needs.
5.3 Volunteers’ knowledge and skill needs relevant to their roles are identified, and training and development opportunities are provided to meet these needs.
5.4 Volunteers are provided with supervision and support that enables them to undertake their roles and responsibilities.
5.5 Changes to the involvement of a volunteer are undertaken fairly and consistently.

Question Title

6. Standard 6: Workplace Safety and Wellbeing

  Met Partially Met Not Met
6.1 Effective working relationships with employees, and between volunteers, are facilitated by the organisation.
6.2 Processes are in place to protect the health and safety of volunteers in their capacity as volunteers.
6.3 Volunteers have access to complaints and grievance procedures.

Question Title

7. Standard 7: Volunteer Recognition

  Met Partially Met Not Met
7.1 The governing body and employees understand how volunteers benefit the organisation, service users and the community.
7.2 Volunteers are informed about how their contributions benefit the organisation, service users and the community.
7.3 The organisation regularly acknowledges contributions made by volunteers and the positive impact on the organisation, service users and the community.
7.4 Volunteer acknowledgement is appropriate to the volunteer role and respectful of cultural values and perspectives.

Question Title

8. Standard 8: Quality Management and Continuous Improvement

  Met Partially Met Not Met
8.1 Policies and procedures are implemented to effectively guide all aspects of volunteer involvement.
8.2 Volunteer involvement is regularly reviewed in line with the organisation’s evaluation and quality management frameworks.
8.3 The organisation’s performance with volunteer involvement is monitored and reported to the governing body, employees, volunteers and stakeholders.
8.4 Opportunities are available for volunteers to provide feedback on the organisation’s volunteer involvement and relevant areas of the organisation’s work.

Question Title

9. Organisation and Contact details

Question Title

10. Number of Volunteers

Question Title

11. In going through this analysis often ideas pop up for creative improvements to organisations volunteer programs.  If you'd like a record make a note of these ideas here.

You can now print your screen directly and save your answers personally.  If you continue and submit your responses, they will be saved and you can obtain a copy from The Centre for Volunteering.
This information is confidential and individual responses will not be shared externally.  Cumulative responses may be used anonymously to identify trends across all responses.
If you'd like a copy of your responses or would like to have these responses deleted please email training@volunteering.com.au.
Page1 / 1
 
 100% of survey complete.
( Privacy & Cookie Notice

T