Lockn' Festival 2017 VIP Post Event Survey

Thank you for taking the time to fill out this survey about your Lockn' Festival VIP experience! We are always interested in feedback from our guests, and we really appreciate your participation.

If you have any questions or concerns for the CID Entertainment Guest Services team, please contact us via email at info@cidentertainment.com or by phone at 888-805-8930.

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* 1. How did you hear about the VIP Experience package?

Lockn' Website

Email from festival mailing list

Email from CID Entertainment

Browsing www.cidentertainment.com

Social Media

Word of Mouth

Online Search

Other (please specify)

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* 2. Please rate your purchase experience:

Excellent

Very Good

Good

Not Good

Poor

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* 3. Did you find the information provided prior to the event helpful and accurate?

Yes

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* 4. How was your experience using the private VIP Entrance?

Excellent

Very Good

Good

Not Good

Poor

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* 5. How was your check-in experience at the event?

Excellent

Very Good

Good

Not Good

Poor

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* 6. How was your experience at the VIP Lounge?

Excellent

Very Good

Good

Not Good

Poor

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* 7. How was your experience at the Thursday Welcome BBQ?

Excellent

Very Good

Good

Not Good

Poor

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* 8. How was your experience at the Sunday brunch?

Excellent

Very Good

Good

Not Good

Poor

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* 9. How were the VIP viewing areas?

Excellent

Very Good

Good

Not Good

Poor

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* 10. How do you rate the private air-conditioned restrooms?

Excellent

Very Good

Good

Not Good

Poor

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* 11. How was your experience in the VIP Campground?

Excellent

Very Good

Good

Not Good

Poor

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* 12. How do you rate the merchandise that came with your package?

Excellent

Very Good

Good

Not Good

Poor

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* 13. What was your favorite part of the VIP Experience package?

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* 14. Please rate the CID staff at the event:

Excellent

Very Good

Good

Not Good

Poor

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* 15. If you interacted with our Guest Services team, how would you rate your experience?

	Excellent	Good	Not Good	Poor	N/A
Phone	Phone Excellent	Phone Good	Phone Not Good	Phone Poor	Phone N/A
Email	Email Excellent	Email Good	Email Not Good	Email Poor	Email N/A
Live Chat	Live Chat Excellent	Live Chat Good	Live Chat Not Good	Live Chat Poor	Live Chat N/A

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* 16. Please let us know if you have any additional comments about your experience:

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* 17. Overall, were you satisfied with your package?

Yes

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* 18. What are some additions you would like to see for future events?

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* 19. Would you use CID Entertainment for your future VIP needs?

Yes

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* 20. How likely is it that you would recommend CID Entertainment to a friend or colleague?

Not at all likely

Extremely likely

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* 21. Please provide your contact information so we know who took this survey:

Name:

Email Address:

Phone Number

Once again, thank you for taking our survey! If you would like to reach out to the guest services team you may do so at info@cidentertainment.com or 888-805-8930. If you would like to join the CID Entertainment mailing list, please subscribe here!