HULALA HOME CUSTOMER SURVEY

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1. How satisfied were you with the purchase process? (Required.)

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2. How satisfied were you with the purchase process? (Required.)

	Very Dissatisfied	Dissatisfied	Neutral	Satisfied	Very Satisfied
Product: Quality & Match with Description	Product: Quality & Match with Description Very Dissatisfied	Product: Quality & Match with Description Dissatisfied	Product: Quality & Match with Description Neutral	Product: Quality & Match with Description Satisfied	Product: Quality & Match with Description Very Satisfied
Shipping: Speed & Packaging	Shipping: Speed & Packaging Very Dissatisfied	Shipping: Speed & Packaging Dissatisfied	Shipping: Speed & Packaging Neutral	Shipping: Speed & Packaging Satisfied	Shipping: Speed & Packaging Very Satisfied
Customer Service Quality: Speed, problem-solving & courtesy	Customer Service Quality: Speed, problem-solving & courtesy Very Dissatisfied	Customer Service Quality: Speed, problem-solving & courtesy Dissatisfied	Customer Service Quality: Speed, problem-solving & courtesy Neutral	Customer Service Quality: Speed, problem-solving & courtesy Satisfied	Customer Service Quality: Speed, problem-solving & courtesy Very Satisfied

Other (please specify)

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3. Where you first heard about HULALA HOME? (Choose up to 3) (Required.)

Search engines (e.g., Google)

E-commerce platforms (e.g., Amazon, Wayfair)

Brand official websites

Social media (e.g., Instagram, TikTok, Pinterest)

Furniture lifestyle media websites

Physical stores

Other (please specify)

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4. How long do you typically take from consideration to final order? (Required.)

Less than 1 week

1–2 weeks

2–4 weeks

1–3 months

More than 3 months

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5. How often do you typically purchase furniture? (Required.)

Every month

Every 3 months

Every 6 months

Once a year

Only when needed

Other (please specify)

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6. When purchasing furniture, please rank the following factors in order of importance (1 being the most important and 7 being the least important): (Required.)

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7. What is the primary purpose of this furniture purchase? (Required.)

For a new home (owner-occupied)

To refresh/replace furniture in my current home

For a rental property / investment property

For a commercial space (e.g., Airbnb, office, showroom)

As a gift

Other (please specify)

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8. What is your favorite interior design style? (Choose at most 3) (Required.)

Modern

Minimalist

Farmhouse

Rustic

Neutral

Bohemian

Mid-Century

Scandinavian

Other (please specify)

Question Title

9. What could we have done better to improve your experience? (Required.)

( ´▽` )ﾉ Thanks for your time!

HULALA HOME CUSTOMER SURVEY

Question Title

* 1. How satisfied were you with the purchase process? (Required.)

Question Title

* 2. How satisfied were you with the purchase process? (Required.)

Question Title

* 3. Where you first heard about HULALA HOME? (Choose up to 3) (Required.)

Question Title

* 4. How long do you typically take from consideration to final order? (Required.)

Question Title

* 5. How often do you typically purchase furniture? (Required.)

Question Title

* 6. When purchasing furniture, please rank the following factors in order of importance (1 being the most important and 7 being the least important): (Required.)

Question Title

* 7. What is the primary purpose of this furniture purchase? (Required.)

Question Title

* 8. What is your favorite interior design style? (Choose at most 3) (Required.)

Question Title

* 9. What could we have done better to improve your experience? (Required.)

1. How satisfied were you with the purchase process? (Required.)

2. How satisfied were you with the purchase process? (Required.)

3. Where you first heard about HULALA HOME? (Choose up to 3) (Required.)

4. How long do you typically take from consideration to final order? (Required.)

5. How often do you typically purchase furniture? (Required.)

6. When purchasing furniture, please rank the following factors in order of importance (1 being the most important and 7 being the least important): (Required.)

7. What is the primary purpose of this furniture purchase? (Required.)

8. What is your favorite interior design style? (Choose at most 3) (Required.)

9. What could we have done better to improve your experience? (Required.)