This survey is for HME providers. If you’re not an HME provider, please DO NOT fill out this survey.

Survey deadline: July 13
One random respondent will win a free registration to the 2018 HME News Business Summit, September 16-18 in Savannah, Ga.

* 1. What is your primary business type?

* 2. What were the following for your latest fiscal year? (Enter full dollar amounts with no commas or abbreviations, i.e. 100000)

* 3. How many physical locations do you serve patients from?

* 4. Did your total collectible HME revenues for the latest fiscal year:

* 5. Please provide your percentage of revenues by payer type for the latest fiscal year (must total 100%):

* 6. Which of the following payer types increased (as a percentage of your total revenues) in the latest fiscal year? (Select all that apply.)

* 7. Please provide your percentage of net revenues by product line for the latest fiscal year (must total 100%):

* 8. Which of the following product lines increased as a percentage of total revenues in the latest fiscal year? (Select all that apply.)

* 9. Which product line grew the fastest in the latest fiscal year compared to the prior year? (Select only one.)

* 10. Which product lines did you discontinue in the latest fiscal year, if any? (Select all that apply.)

* 11. How many full time equivalent employees (FTEs) do you have in the following categories?

* 12. How are your sales employees compensated? (Select all that apply.)

* 13. If you pay commission based on set-ups, how much do you pay per: (Enter full dollar amounts with no commas or abbreviations, i.e. 1000)

* 14. What are your average monthly oxygen set-ups per respiratory sales rep? (If not applicable, please leave blank.)

* 15. What are your average monthly sleep set-ups per respiratory sales rep? (If not applicable, please leave blank.)

* 16. On average, what percentage of your sales employees’ total compensation is commission or incentive based?

* 17. What was your total employee expense (including benefits) for the latest fiscal year? (Enter full dollar amount with no commas or abbreviations, i.e. 100000)

* 18. What was your total occupancy expense (including rents, insurance, property tax, utilities) for the latest fiscal year? (Enter full dollar amount with no commas or abbreviations, i.e. 100000)

* 19. Did your unit cost of comparable HME equipment (for rental & sales) purchased, by product:

  Increase in 2017 Decrease in 2017 Did not change
Oxygen
Sleep
Beds and wheelchairs
Supplies (diabetic, ostomy, wound care, enteral, etc)
Power mobility
Complex rehab

* 20. Please describe your profitability for 2017 compared to 2016:

  Increased in 2016 Decreased in 2016 Did not change
Total Profit
Profit as a percentage of revenue

* 21. What percentage of ALLOWABLE revenues did you collect in 2017?

* 22. What is your current days sales outstanding (DSO)?

* 23. Compared to one year ago, your DSO has:

* 24. How has your DSO been impacted by CMS audits during the last year?

* 25. What is the biggest single cause of claims denials?

* 26. What business functions do you routinely outsource? (Select all that apply.)

* 27. What sources of capitalization did your company use in the last year? (Select all that apply.)

* 28. What is the primary strategic focus of your business for the next year?

* 29. Please indicate which of the following business categories apply to your company: (Select one option only.)

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