PLANNING FOR OUR FUTURE

As we plan for the future, we would like your input about programs, services and new ideas for the Niagara Falls Public Library.

Enter the drawing for the $50 gift card at the end of this survey.
Let's get started!

* 1. Do you have a library card?

* 2. On average, how often do you visit the library?

* 3. Which library do you visit most often?

How do you find out about what's happening at the library?

* 4. How do you usually find out about library programs and services? Check all that apply.

* 5. Do you feel well-informed about library programs, services, and materials?

* 6. How could we improve on sharing (marketing) what is available at the library?

How do you rate these programs and services?

* 7. The Library’s website

* 8. The Library’s online catalog, research databases, etc.

* 9. The Library’s digital services (Hoopla, Overdrive, RBdigital, etc.)

* 10. Restroom facilities

* 11. Hours of operation

* 12. Helpfulness and friendliness of staff

* 13. How would you rate safety and security?

  Poor Fair Good Excellent I don't know / Not applicable to me
Main Street Library (Earl W. Brydges Building)
LaSalle Branch Library

* 14. How easy is it to obtain the resources you need from the library?

* 15. How could any of these items be improved, if at all?

What do you think? 
Here's where we really need your opinion!
Please indicate your interest in the addition of these items/services at the Niagara Falls Public Library. (You can comment at the end  of this section if you would like.)

* 16. More computer literacy, digital literacy and technology support / classes for people of all ages.

* 17. Addition of more relaxed reading areas for social gathering with a book store atmosphere.

* 18. A way for you to share your family photos, stories and history and add them to the collection at the Local History Department.

* 19. More collaboration with local service agencies to share their information/programs.

* 20. Programs to assist ESL (English as Second Language) children and adults in literacy and integration into the community.

* 21. Increased focus on Niagara Falls history and its importance.

* 22. More classes and life-long learning programs for all ages.

* 23. More collaboration with local colleges, universities and businesses to share their expertise.

* 24. Emphasis on growing financial sustainability / funding security for the library.

* 25. Establish more of a Social Media presence to share what is at the library. (on Twitter, Pinterest, Instagram, FaceBook etc.)

* 26. More programs for the needs of youth, job seekers, low income, homeless, etc.

* 27. More active marketing of the library and all it offers the community.

* 28. More STEM programs for youth (Science, Technology, Engineering and Math)

* 29. More programs to reflect and celebrate the past and present cultural makeup of the area.

* 30. Programs with focus on health, wellness or medical topics. (yoga, nutrition, etc.)

* 31. The library as a central location for community information - programs, events, announcements

* 32. What programs or services do you think the Niagara Falls Public Library should focus on over the next five years?

* 33. Which of the topics in this section is/are most interesting to you?
(The topics from above questions 16-31)

Please rate these items

* 34. How important are these programs and resources to you?

  Very important Important Somewhat important Not important I don't know / Not applicable
Reading & Study Areas
Story Time
Children's After School Program (ATLAS)
Adult Programs
Children's Department
Auditorium
Meeting Rooms 
Local History Department (Second Floor)
Being the Central Library for the Nioga Library System

* 35. How important are these current library materials and services to you.
If you are unaware of the service, please check the "I don't know" box.

  Very important Important Somewhat important Not important I don't know / Not applicable
Collections - books, DVDs, music, etc.
Digital Services - Hoopla, OverDrive, Online Catalog, etc.
Inter-library Loan (borrowing from other libraries)
Computers
Printers
WiFi & Internet Access
Reference (databases, assistance)
Copy & fax service
Tell us about the Niagara Falls Public Library

* 36. What do you value most about the library?

* 37. How does the library benefit the Niagara Falls community?

And lastly...

* 38. Overall, how would you rate the library (whichever branch you visit most often)?

* 39. What is your age?

* 40. What is your gender?

Enter the drawing for a $50 gift card 
One entry per person - all duplicate entries will be voided and removed from the drawing. 

* 41. Enter your first name and either a phone number OR email address to enter the drawing for a $50 gift card. We will contact the winner after the drawing!

Thank you!

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