Help us all better understand the challenges e-commerce businesses faced last year. Tell your story of how you've overcome your biggest challenges. 

eCommerce businesses are continually faced with numerous challenges and evolving market conditions. But, the industry is characterized by its rapid adaptability to new trends and consumer behaviors.

This survey aims to gather your valuable insights on the impact of challenges over the past year, helping to get a clearer picture of the current state of the eCommerce landscape and to inspire ecommerce businesses to adapt to new challenges. 

About this survey

This research by Databox aims to gather insights specifically from eCommerce businesses. The findings and stories collected will be published on our (and our partners') blogs and social media accounts.
 
Survey Structure
  • First Section: We request demographic information to segment and analyze the data effectively. We'll also ask for your contact details to share the final report and appropriately quote you if you respond to the open-ended questions.
  • Second Section: Consists of multiple-choice questions. Responses will be anonymized and shared in aggregate. Your individual answers will remain confidential.
  • Third Section: At the survey's end, you have the option to answer open-ended questions. If you choose to do so, we may quote you in our report with a link to your website.
Upon completion, you'll be redirected to the aggregated, anonymous results published on Benchmark Groups. By signing up for free, you can anonymously compare your company's performance and business practices against similar companies.
 

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* 1. What is your email address?

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* 2. What is your full name?

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* 3. What is the name of your company?

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* 4. What is your company’s website?

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* 5. Please pick the best descriptor. In case your eCommerce is a combination, pick the dominant type.

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* 6. What is your role in the company?

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* 7. How many employees does your company have?

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* 8. When was your eCommerce business founded? (for agencies, avg per client)

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