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* 1. Who on your team is communicating with clients about flea control? (Please mark all that apply.)

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* 2. Who on your team spends the most total time educating clients about flea control? 

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* 3. How much time do you think your team spends in total, per client, discussing flea control?

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* 4. What flea control topics does your team typically cover with a client in that time? (Please mark all that apply.)

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* 5. Which types of flea preventive or treatment products do you offer through your practice? (Please mark all that apply.)

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* 6. How many total different product brands do you stock in your practice?

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* 7. Do you offer flea control products through your online pharmacy?

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* 8. Do you offer to mail flea control products to clients? 

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* 9. Do you recommend flea control to clients who say they have indoor-only cats?

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* 10. Do you find that cat owners and dog owners behave differently when it comes to flea control?

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* 11. What seems to motivate clients most to provide flea control for their pets?

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* 12. In your experience, please rank the following reasons that a flea product may not appear to work (1 = most common; 6 = least common).

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* 13. In your experience, what other factor(s) may contribute to reduced efficacy of flea control products?

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* 14. Do you think you have seen flea resistance to a flea control or treatment product?

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* 15. If you answered "yes" regarding flea resistance to a product in question 14, please briefly describe the circumstances and list the active ingredient(s).

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* 16. What's your team's most effective approach or tool for educating clients about flea control?

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* 17. Do you have anything you use for "show and tell" to educate clients about fleas? If so, could you tell us about it?

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* 18. What tool or resource would help you better educate clients about fleas?

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* 19. What information do you convey to clients to inform them of increased flea activity?

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* 20. Are you willing to be a source on how to educate clients about flea control in future coverage? 

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