BUSINESS ESSENTIALS: Create partnerships across your organization by learning their business terms and decision-making processes.
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EMPATHY & INSIGHT: Understand the tools and techniques available to gain consumer insight and how to apply them to your projects.
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DESIGN STRATEGY: Learn to align the design function to business strategy and process.
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STRATEGY & FACILITATION: Understand what good strategy is, how it's developed, and how to facilitate strategic decision-making conversations.
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COLLABORATION & TEAMS: Learn to align design with business goals, improve operations, assess your team, and advance your career.
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LEADING CREATIVE TEAMS: Learn to assess, motivate, mentor and manage creatives.
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BUILDING BETTER BRANDS: Learn to define a brand strategy and map the brand experience for better business performance.
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DESIGN VALUE SYSTEM & SCORECARD TOOLS: Assess design capabilities throughout your organization and construct a plan for growth.
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INNOVATION TOOLS & PROCESS: Learn the tools needed to meet design and business challenges in the innovation process.
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SERVICE DESIGN: Learn the highly valued skills of service design for your in-house design and strategy team.
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DESIGN THINKING: Learn the key aspects of design thinking and how to manage the process in your organization or team.
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